Job Summary:
We are seeking a highly organized and detail-oriented individual to join our team as a Warehouse Account Representative. In this role, you will be responsible for customer service, managing invoices and inventory, fulfilling orders, and ensuring the smooth operation of our warehouse.

Duties:

• Be the main point of contact of assigned customers
• Handle paperwork (e.g. invoices, orders)
• Utilize a warehouse management system to track and manage inventory levels
• Follow up regularly after closing a sale to ensure client satisfaction
• Respond promptly to customer queries and complaints to find solutions and defuse tension
• Conduct quality control checks to ensure all products meet our standards
• Collaborate with warehouse supervisors to optimize workflow and meet production goals

Experience:
- Previous experience in customer service, order fulfillment and warehouse operations is preferred
- Familiarity with warehouse management systems

Skills:
- Strong attention to detail and accuracy
- Excellent organizational and time management skills
- Ability to work independently as well as part of a team
- Effective communication skills in both English and Spanish

Job Type: Full-time

Pay: From $13.00 per hour

Expected hours: No less than 40 per week

Experience level:

• 1 year

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Account representative: 1 year (Required)

Language:

• English (Required)

Work Location: In person