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Call Center / Customer Service / Order Entry (Afternoon Shift)
JobGiraffe Houston, TX
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$39k-51k (estimate)
Full Time 7 Days Ago
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JobGiraffe is Hiring a Call Center / Customer Service / Order Entry (Afternoon Shift) Near Houston, TX

Job Description

Job Description

Call Center / Customer Service / Order Entry

Call Center Customer Service Representative (Afternoon Shift)

Up to $24.00 per hour to start plus great company-sponsored benefits

Afternoon Shift - Your will receive one day off between Monday and Friday and will have a schedule that includes Saturday Mornings.

Monday through Friday Hours: 10:30a - 7:30p

Saturday Hours: 8am-4:30pm

As Call Center Customer Service Rep, you will:

  • Join a manufacturer of lighting solutions for home and commercial environments
  • Receive complete training
  • Communicate with customers by phone and email
  • Provide information on product details, pricing, availability and lead times
  • Answer questions and address inquiries
  • Make product suggestions as appropriate
  • Create price quotes
  • Take, enter and process orders
  • Make updates to customer account information in the CRM
  • Arrange and track shipments
  • Monitor open orders
  • Troubleshoot issues and complaints as they arise
  • Escalate complex issues as necessary
  • Perform other duties as assigned

An ideal candidate profile will include:

  • At least 1 year of Call Center experience

With:

  • An Associate's or Bachelor's Degree
  • CRM experience (ANY TYPE)
  • Experience with CALL METRICS
  • Proficiency with Microsoft Word and Excel
  • Accurate Data Entry skills

Pluses:

  • Related experience from a manufacturer and/or distributor of products
  • Experience in a high-volume call center
  • Salesforce experience
  • SAP experience

Houston, TX

JG ID #24-1114 - Houston, TX 77095 – Sharon Murphy, Lead Recruiter

Company Description
Each year JobGiraffe helps thousands of job seekers to find direct hire, temp-to-hire and contract positions throughout Chicago and the Suburbs.
Whether our clients are hiring for a specific position or staffing an entire department, JobGiraffe connects the very best job seekers with the companies who need them.
All fees and associated placement costs are paid for by the clients of JobGiraffe. There is never any cost or fee to our candidates and no contracts or obligations are required.

Company Description

Each year JobGiraffe helps thousands of job seekers to find direct hire, temp-to-hire and contract positions throughout Chicago and the Suburbs.\r\n\r\nWhether our clients are hiring for a specific position or staffing an entire department, JobGiraffe connects the very best job seekers with the companies who need them.\r\n\r\nAll fees and associated placement costs are paid for by the clients of JobGiraffe. There is never any cost or fee to our candidates and no contracts or obligations are required.

Job Summary

JOB TYPE

Full Time

SALARY

$39k-51k (estimate)

POST DATE

06/19/2024

EXPIRATION DATE

07/06/2024

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