• Quality Assurance General Manager, Seattle, WA

Job Summary: The Quality Assurance (QA) General Manager is responsible for ensuring that the products Macrina produces are up to the artisan standards our customers expect. This position reports to the Production Manager.

Duties/Responsibilities:

• Develops, implements, and manages processes to ensure that products meet Macrina specifications for quality prior to delivery.
• Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits, and investigating customer complaints.
• Collaborates with other members of management to develop new products, production procedures, and training methods.
• Participates in product testing.
• Maintains compliance with Macrina food and workplace safety policies.
• Works with production, packing, and delivery managers to update and implement new procedures and training methods.
• Works on production floor with employees and managers throughout the production process to troubleshoot quality issues.
• Records production details and processes to create and maintain standardized production procedures.
• Effectively communicates product quality issues with different departments.
• Works with food safety, receiving and production, for sourcing ingredients.
• Working with suppliers to ensure the quality & availability of needed ingredients.
• Thorough understanding of food safety regulations and procedures and the ability to enforce them.
• Performs other duties as assigned.

Macrina Bakery

Job Summary: The Quality Assurance (QA) General Manager is responsible for ensuring that the products Macrina produces are up to the artisan standards our customers expect. This position reports to the Production Manager.

Duties/Responsibilities:

• Develops, implements, and manages processes to ensure that products meet Macrina specifications for quality prior to delivery.
• Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits, and investigating customer complaints.
• Collaborates with other members of management to develop new products, production procedures, and training methods.
• Coordinates product testing processes.
• Participates in product testing.
• Maintains compliance with Macrina food and workplace safety policies.
• Works with production, packing, and delivery managers to update and implement new procedures and training methods.
• Works on production floor with employees and managers throughout the production process to troubleshoot quality issues.
• Records production details and processes to create and maintain standardized production procedures.
• Effectively communicates product quality issues with different departments.
• Works with food safety, receiving and production, for sourcing ingredients.
• Working with suppliers to ensure the quality & availability of needed ingredients.
• Thorough understanding of food safety regulations and procedures and the ability to enforce them.
• Performs other duties as assigned.