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Visa Dispute Optimization (VDO) is the external facing disputes optimization consulting team within the Client Services group of Visa. The NA VDO Data & Insights Senior Manager develops business insights, visuals and enhances existing assets. The Senior Manager will utilize tools like Tableau and Power BI in combination with disputes experience, to create client facing consulting presentations built around data insights and analytics.
The Sr. Data and Insights Consultant will work on initiatives for improving client dispute engagement insights, dispute data subscription offerings and other projects to drive engagement with clients and increase revenue.In this role, you will use strong analytical and presentation skills, contextual business sense and creative flair to solve real world business challenges for Visa’s clients.
Responsibilities
This role derives analytical insights on client performance and develops visualizations and opportunity identification from those analyses to external and internal stakeholders. Prior to completing an analysis, this role will formulate and source the necessary datasets from internal tools and platforms, rendering insights in compelling presentations and visualizations.
Specific activities may include:
Additional Information:
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Basic Qualifications:
Preferred Qualifications:
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 113,100.00 to 164,050.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
#J-18808-LjbffrFull Time
$116k-148k (estimate)
06/29/2024
07/14/2024