Job Overview:

We are seeking a Part- Time Room Attendant, Breakfast Attendant & Guest Service Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and ensuring guest satisfaction throughout their stay.

Guest Service Attendant Responsibilities:

- Greet guests upon arrival and departure in a friendly and professional manner
- Assist guests with check-in and check-out procedures
- Handle guest inquiries and provide accurate information about hotel services, facilities, and local attractions
- Process reservations, cancellations, and room assignments using the hotel's booking system
- Manage guest requests promptly and efficiently
- Maintain a neat and organized front desk area
- Collaborate with other hotel staff to ensure a seamless guest experience

Breakfast Attendant

• Ensures guest satisfaction by preparing breakfast daily according to operational policies and standards and maintaining a clean and sanitary environment.
• Contributes to guest satisfaction by attending to breakfast bar guest needs.
• Ensures the property consistently maintains a clean, hospitable and professional environment.
• General Job Performance Requirements.
• General Physical Requirements.

Requirements:

- Previous experience in customer service or hospitality industry preferred
- Proficiency in using cash registers, POS systems, and OpenTable reservation software
- Strong communication skills with excellent phone etiquette
- Knowledge of food handling, food service, and food safety protocols
- Ability to multitask in a fast-paced environment
- Attention to detail and problem-solving skills
- Flexibility to work varying shifts including evenings, weekends, and holidays

Nice-to-Have Skills:

Join our team and be part of creating memorable experiences for our guests!

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Weekly day range:

• Weekends as needed

Application Question(s):

• Which position are are applying for?

Language:

• English (Preferred)

Ability to Commute:

• Olean, NY (Required)

Ability to Relocate:

• Olean, NY: Relocate before starting work (Required)

Work Location: In person