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Customer Program Planner - Responsive
This Jobot Job is hosted by : David Six
Are you a fit? Easy Apply now by clicking the "Apply" buttonand sending us your resume.
Salary : $80,000 - $100,000 per year
A bit about us :
We are seeking a dynamic and experienced Customer Program Planner to join our client's team. This role is pivotal in driving our client's customer-focused initiatives and ensuring the successful delivery of projects.
The ideal candidate will be a strategic thinker with a knack for problem-solving and a passion for customer service. This role requires a strong understanding of technical drawings, bill of materials, project management, procurement, and customer support.
Why join us?
Job Details
Responsibilities :
1. Lead and manage customer-focused projects, ensuring they are delivered on time and within budget.
2. Liaise closely with our engineering and procurement teams to develop and maintain the bill of materials for each project.
3. Interpret technical drawings, providing insights and guidance to both internal teams and customers.
4. Manage the procurement process, ensuring all materials and services are acquired at the best possible price while maintaining quality standards.
5. Provide exceptional customer support, acting as the primary point of contact for all customer queries and concerns.
6. Regularly update and communicate project status to stakeholders, including customers, team members, and senior management.
7. Identify potential risks and issues in the project lifecycle and develop mitigation strategies.
8. Collaborate with the sales team to understand customer requirements and expectations, translating these into actionable project plans.
9. Continuously review and improve processes to increase efficiency and customer satisfaction.
Qualifications :
1. A Bachelor's degree in Engineering, Business, or a related field.
3. Proven experience in project management, procurement, and customer support.
4. Solid understanding of technical drawings and bill of materials.
5. Exceptional customer service skills and a customer-centric approach.
6. Strong problem-solving skills and the ability to think strategically.
7. Excellent communication and interpersonal skills, with the ability to liaise effectively with all levels of the organization.
8. Proficiency in project management software and tools.
9. Ability to work under pressure and manage multiple projects simultaneously.
10. PMP, CAPM, or equivalent project management certification is a plus.
If you are a dedicated professional who loves to take on challenges, and if you are eager to be part of a team that drives customer satisfaction, then this is the perfect opportunity for you.
Join us and contribute to our vision while building a rewarding career in the Engineering industry.
Interested in hearing more? Easy Apply now by clicking the "Apply" button.
Last updated : 2024-07-16
Full Time
$76k-102k (estimate)
07/18/2024
10/16/2024
jobot.com
IRVINE, CA
200 - 500
2014
Private
TIM MURPHY
$50M - $200M
Jobot is a California-based recruiting and staffing firm that provides experienced recruiters for businesses.
The job skills required for Program planner include Initiative, Customer Service, Problem Solving, Project Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Program planner. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Program planner. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Program planner positions, which can be used as a reference in future career path planning. As a Program planner, it can be promoted into senior positions as a Non-Profit Program Senior Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Program planner. You can explore the career advancement for a Program planner below and select your interested title to get hiring information.