Jobs for Humanity is Hiring a Customer Care Team Leads Near Eugene, OR
Company Description
Jobs for Humanity is collaborating with upwardlyglobal to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: upwardlyglobal
Job Description
Team Leader Customer care Job Poster : Job Skills: Customer Service | Location: Eugene, Oregon, United States Of America Views: 17Purpose of the Job: To oversee the Administration of the desks and customer service to ensure that all incidents and requests are fulfilled within timelines and customers' expectations exceeded.MUST: Must have at least 5 years of experience in customer service, Excellent communication both oral and written, Working with People, Flexible and adaptable to working hours – Shifts.Experience & Competencies: Good reading abilities as some roles require scripted questions, Flexible and adaptable to working hours – Shifts, Persuasive negotiation skills.To support the other team engineers of all Administration in order to have them give the best possible resolutions to the customer problems to have 1st call resolution.