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Customer Service Representative
JobsInLogistics.com Des Moines, IA
$39k-49k (estimate)
Full Time | Business Services 2 Days Ago
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JobsInLogistics.com is Hiring a Customer Service Representative Near Des Moines, IA

Job DescriptionWhat you'll need to succeed as a Customer Service Representative at XPOMinimum Qualifications
  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred Qualifications
  • Transportation experience
  • Excellent verbal and written communication skills
About The Customer Service Representative JobPay, benefits and more:
  • Pay starts at $20.63
  • Full health insurance benefits on day one
  • Life and disability insurance
  • Earn up to 13 days PTO your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance
What You'll Do On a Typical Day
  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives Are Required To
  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
About XPOXPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$39k-49k (estimate)

POST DATE

07/04/2024

EXPIRATION DATE

07/04/2024

WEBSITE

jobsinlogistics.com

HEADQUARTERS

North Miami Beach, FL

SIZE

50 - 100

INDUSTRY

Business Services

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The job skills required for Customer Service Representative include Customer Service, Billing, Microsoft Office, Written Communication, Data Entry, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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