79 Insurance Customer Service Representative Jobs in San Diego, CA
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JobTracks Inc. is Hiring an Insurance Customer Service Representative Near San Diego, CA
Key Responsibilities
- Answer incoming calls regarding insurance policies, coverage issues, complaints, and general inquiries.
- Demonstrate accuracy in processing client policy modifications on multiple insurance carrier platforms.
- Assist agency producers with incoming insurance quote requests.
- Import insureds' information into the agency platform to facilitate outreach for quotes or service needs.
- Track customer inquiries and follow up to ensure all questions are answered regarding customer policies.
- Assist insureds with claims and follow up on all claim notifications received from the carrier.
- Communicate with insureds up for renewal and schedule appointments for renewal reviews with producers.
- Process BOR (Broker of Record) requests with multiple carriers.
- Assist with maintaining the agency's social media platforms and other marketing efforts.
- Stay up to date on new marketing efforts to answer insurance product inquiries utilizing all available resources.
- Handle complaints, present appropriate solutions and alternatives within set timeframes, and follow up to ensure resolution.
- Maintain in-depth knowledge of and comply with all departmental and security policies and procedures, as well as federal regulations, including Department of Insurance requirements. Complete all required compliance training as assigned.
- Education: High School Degree, G.E.D., or equivalent is required.
- Experience: A minimum of 1 year of customer service experience is required. Knowledge of insurance products and policies is preferred. P&C License is a plus.
Job Summary
Contractor
Business Services
$39k-49k (estimate)
07/19/2024
08/15/2024
jobtracks.com
MARINA DEL REY, CA
25 - 50
2011
Private
MATT JOHNSTON
<$5M
Business Services
Related Companies
About JobTracks Inc.
JobTracks is a provider of recruitment and screening processes.
The job skills required for Insurance Customer Service Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be an Insurance Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Insurance Customer Service Representative. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Insurance Customer Service Representative job description and responsibilities
An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.
01/17/2022: Norwich, CT
Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.
12/28/2021: Vineland, NJ
Completes customer’s transactional requests as provided by caller.
12/20/2021: Middlesex, NJ
Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.
02/11/2022: Portland, OR
Document their exchanges with clients, often using customer relationship management software.
12/22/2021: Helena, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Insurance Customer Service Representative jobs
Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.
03/08/2022: Portland, OR
An Insurance Customer Service Representative should have a good memory to remember details and data.
03/17/2022: Port Arthur, TX
They must be able to cope with a fast-paced work environment.
02/27/2022: Pierre, SD
Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.
02/16/2022: New London, CT
Should have the willingness to provide assistance.
01/09/2022: Rockford, IL
Step 3: View the best colleges and universities for Insurance Customer Service Representative.
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