Position Purpose

The Team Lead position supports Carwash production needs at MCCW. Their primary responsibility is to cover any operational need or area of the carwash throughout the day as they become backed up or understaffed due to the influx of guest vehicles. They also are responsible to lead by example to help management maintain company values, policies, culture, customer service, quality standards and brand image. They assist management in the training / certifying associates for their job process and procedures and coach to maintain them. This position can receive commission for memberships sold as a service specialist per the company commission program. The Team Lead position is designed to prepare the team leader for ascension into the management role.

Reports To

General Manager and Assistant Manager

___________________________________________________________________________________________ 

Required Skills

Required skills include but are not limited to:

Major Tasks & Responsibilities

Duties include but are not limited to:

Job Requirements

Job Requirements include but are not limited to:

Scheduling, Weather, Lunch Breaks

We do our best to communicate prior to your shift if we are changing the operating hours of the day, splitting shifts or not requiring you to work at all. Inclement weather is to be expected throughout the spring, summer, fall and winter months of the car wash business.

Associates are required to follow the company’s procedure and policy when any type of inclement weather (such as rain/snow days) affects the location’s opening time schedule;

Lunch Breaks: we do our best to allow associates the opportunity to eat lunch and have a break. Our guests dictate our work load so there is no guaranteed time that associates will be allotted for a scheduled lunch/break. Lunch breaks when given are to be a minimum of 30 minutes off the clock.

Associates are not required to be available or wait on the car wash property when not clocked in on the company time clock when there is a delay in the opening time, inclement weather days, associate lunch/breaks or other business operating issues.

Physical Job Requirements

Minimum Qualifications

High School Diploma or equivalent

Certified in MCCW Express Carwash Associate and Service Specialist Roles

Minimum of 18 years of age 

Ability to work flexible work schedule (nights, weekends, holidays)