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Insurance Customer Service Representative
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$71k-98k (estimate)
Full Time 4 Days Ago
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John Petit-Farmers Insurance Agency is Hiring an Insurance Customer Service Representative Near Lakewood, CA

Job Description

Job Description

Are you looking to start a sales career or break into the insurance industry? We want highly motivated and determined job seekers to APPLY TODAY . No matter your sales experience, we'll invest in your success. We understand that it takes time to build a business, to develop the proper skills and understanding, and to excel in this field. We provide our new Sales Representatives with ongoing training and support on their path to success so they can best serve our customers!We are seeking a passionate, self-driven, natural born salesperson with a desire to make a difference in people???s lives. As a Licensed Insurance Sales Representative you will be part of a team that is helping to grow the revenue of the office by offering products that people need for their security and peace of mind. Our newest Licensed Insurance Sales Representative will pursue and respond to the requests and needs of prospects and current clients who need insurance. As a Licensed Insurance Sales Representative you will be trained to act as a consultant for businesses and families, evaluating needs and recommending the most appropriate means of meeting those needs.

Benefits

Annual Base Salary Commission Bonus Opportunities

Paid Time Off (PTO)

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities
  • Process customer policy change requests.
  • Secure all Trailing Documents from customers.
  • Complete Evidence of Insurance requests.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Generating insurance quotes.
  • Provideexceptional customer service.
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Requirements
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • A Property & Casualty license is preferred but will train good individual.
  • Professional phone etiquette.
  • Great Customer Service Skills.
  • Bilingual, fluent in both English and Spanish is beneficial.

Job Summary

JOB TYPE

Full Time

SALARY

$71k-98k (estimate)

POST DATE

06/26/2024

EXPIRATION DATE

07/11/2024

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The following is the career advancement route for Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative. You can explore the career advancement for an Insurance Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming an Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Insurance Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Insurance Customer Service Representative job description and responsibilities

An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.

01/17/2022: Norwich, CT

Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.

12/28/2021: Vineland, NJ

Completes customer’s transactional requests as provided by caller.

12/20/2021: Middlesex, NJ

Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.

02/11/2022: Portland, OR

Document their exchanges with clients, often using customer relationship management software.

12/22/2021: Helena, MT

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Insurance Customer Service Representative jobs

Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.

03/08/2022: Portland, OR

An Insurance Customer Service Representative should have a good memory to remember details and data.

03/17/2022: Port Arthur, TX

They must be able to cope with a fast-paced work environment.

02/27/2022: Pierre, SD

Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.

02/16/2022: New London, CT

Should have the willingness to provide assistance.

01/09/2022: Rockford, IL

Step 3: View the best colleges and universities for Insurance Customer Service Representative.

Butler University
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