Receive service calls from Service Resource Center, including a brief description of equipment / system malfunctions. Responsible to contact customer representative and ascertain equipment / systems problems.

Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.

to repair equipment. Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell.

Read and interpret blueprints, diagrams, submittals, specifications software / systems, programs, schematics and operational product manuals.

Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.

Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers.

Participate in a scheduled On-call rotation. Help to train or mentor others on the service team. 5 years documented experience in low voltage electrical systems, including Fire / Life Safety systems, Access Control, Nurse Call, and Paging systems.

Valid Fire Alarm License Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices. Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.

Overnight travel may be required. Maintain truck inventory to ensure timely response to customer needs. Ability to adhere to, implement, and always follow safety guidelines and procedures Retain any licenses that are required by National, State and Local codes.

Completion of SimplexGrinnell 4120 Network training within 12 months Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Last updated : 2024-07-24