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Service Technician
$64k-85k (estimate)
Full Time 3 Days Ago
Save

Johnson Health Tech North America Inc is Hiring a Service Technician Near Omaha, NE

Job Type
Full-time
DescriptionHours: 8am to whenever you get your route completed. No set end time.
Pay: $20.00-$25.00 per hour
Travel Area: 200 mile radius of Omaha
Position OverviewUnder the direction of the Service Manager, the Service Technician works to repair, diagnose, and maintain exercise equipment. Will maintain a small parts inventory and document work performed in accordance with policies and procedures.
ResponsibilitiesPrimary Responsibilities:
  • Diagnose problems and repair malfunctioning exercise equipment by following testing procedures
  • Provide complete and accurate information about the inspections and steps taken to make the repair per department work practices
  • Log all service claims in system within 24 hours of work completed
  • Maintain an accurate inventory of service parts and perform quarterly audits
  • Discuss, present and close service contracts and special programs being offered for customers
  • Discuss with customer continued service when product is no longer under warranty
  • When applicable, discuss new product options with customers or defer customer to retail store
  • Provide accurate service reports to management when requested
  • Report to the Service Manager if customer is having any issues that should be addressed at a higher level
Maintenance of Company Vehicle
  • Regular inspection of the company vehicle will be held by the Service Manager to ensure that the vehicle is in satisfactory condition to be operated.
  • Vehicles must be kept clean by removing trash and all personal items at the end of each day.
  • Service Technician is responsible for notifying the Manager when vehicle is due for routine service maintenance or vehicle experiences any issues.
Marginal Job Functions
  • Other projects as needed.
RequirementsEducation:
  • High school degree or equivalent required
Experience
  • 1-3 years of experience in a technical support or service role preferred
  • Experience with Microsoft CRM (Customer Relationship Management) helpful
Other Requirements
  • Valid driver’s license with an acceptable driving record
  • Basic knowledge of technical and mechanical problem solving preferred
  • Working knowledge of Microsoft Office Suite and similar communication related software
BenefitsWe offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:
  • Health & Dental Insurance
  • Company paid Life Insurance
  • 401(k) matching
  • Paid Time Off benefits
  • Product discounts
  • Wellness programs
EOE/M/W/Vet/Disability
#ZR#HP1
Salary Description
$20.00-$25.00 per hour

Job Summary

JOB TYPE

Full Time

SALARY

$64k-85k (estimate)

POST DATE

06/29/2024

EXPIRATION DATE

07/28/2024

WEBSITE

jhtna.com

HEADQUARTERS

Madison, WI

SIZE

<25

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