2 Front Desk Assistant - Edinburgh - Seasonal Job Jobs in Edinburgh, IN
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Front Desk Assistant - Edinburgh - Seasonal Job
$26k-35k (estimate)
Full Time
2 Weeks Ago
Joivy is Hiring a Front Desk Assistant - Edinburgh - Seasonal Job Near Edinburgh, IN
ALTIDO by JoivyALTIDO by Joivy is one of the leading companies in Europe for the management of apartments, villas, aparthotels, and hotels. Established in 2019, it currently manages over 2,000 properties and 1,000 rooms in pop-up hotels.
Our Group Joivy is the first comprehensive residential platform in Europe to offer a wide range of living spaces to its users - coliving, microliving, vacation, student housing, multifamily e coworking - and to support property owners and investors with a complete range of services to enhance their real estate assets: property management, asset management, and marketing strategy. Joivy Group counts 450 employees, 21 offices across Europe, 50 destinations, and 7 countries (Italy, Spain, France, Portugal, England, Scotland and Bulgaria).
Role & Team Our UK team is looking for a Front Office Assistant who will work in our Pop-up Hotels in Edinburgh. This role requires active communication with guests mainly in person, in writing, and over the phone. The main priority is to ensure an excellent guest experience, build trust and encourage return visits.
Your Responsibilities
Disclaimer: In Joivy we celebrate Diversity, Inclusion, Equity and Belonging. Therefore, the entire selection process will be conducted in compliance with these criteria.
By submitting your application, you confirm that you have read and agreed to our Candidate Privacy Policy, you can find here: https://cdn.dovevivo.it/assets/docs/careers/privacy_policy.pdf
Our Group Joivy is the first comprehensive residential platform in Europe to offer a wide range of living spaces to its users - coliving, microliving, vacation, student housing, multifamily e coworking - and to support property owners and investors with a complete range of services to enhance their real estate assets: property management, asset management, and marketing strategy. Joivy Group counts 450 employees, 21 offices across Europe, 50 destinations, and 7 countries (Italy, Spain, France, Portugal, England, Scotland and Bulgaria).
Role & Team Our UK team is looking for a Front Office Assistant who will work in our Pop-up Hotels in Edinburgh. This role requires active communication with guests mainly in person, in writing, and over the phone. The main priority is to ensure an excellent guest experience, build trust and encourage return visits.
Your Responsibilities
- Ensuring the smooth day to day running of Joivy Hotels;
- Checking arrivals list daily and accommodating special guest requests;
- Checking that all keys are ready for the arrivals;
- Checking and counting keys after all guests' departure and reports if any are missing;
- Working with the housekeeping team to ensure all rooms are ready ahead of check-in times;
- Reporting maintenance issues before, during, and after guests’ stays;
- Replying to guests’ inquiries and messages;
- Providing high-level customer service to all guests that enter Joivy Hotels;
- Ensuring adherence to company and building specific policies and procedures.
- The roles will be based at one of the Pop-up Hotel sites in Edinburgh. You may be required to travel to another site to provide cover.
- The role is fixed term from mid-June until end of August (the exact date will be confirmed at the next stage). You will be working on a rotation, which will include weekends, day and evening shifts.
- The hourly rate for the Front Desk Assistant will be £14.
Disclaimer: In Joivy we celebrate Diversity, Inclusion, Equity and Belonging. Therefore, the entire selection process will be conducted in compliance with these criteria.
By submitting your application, you confirm that you have read and agreed to our Candidate Privacy Policy, you can find here: https://cdn.dovevivo.it/assets/docs/careers/privacy_policy.pdf
Job Summary
JOB TYPE
Full Time
SALARY
$26k-35k (estimate)
POST DATE
06/06/2024
EXPIRATION DATE
12/01/2024
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