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4 Customer Experience Representative Jobs in Wilder, KY

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Jolly Enterprises
Wilder, KY | Full Time
$37k-46k (estimate)
5 Months Ago
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Wilder, KY | Full Time
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Customer Experience Representative
$37k-46k (estimate)
Full Time | Elementary & Secondary Education 5 Months Ago
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Jolly Enterprises is Hiring a Customer Experience Representative Near Wilder, KY

Job description
JOB SHIFT
Monday - Friday
10am - 6:30pm
Jolly Plumbing is a growing company with exciting goals for the future. We need people, who are genuinely passionate about being the best they can be, to help us reach these goals.
Why Choose Jolly?
Competitive Bi-Weekly Pay, 401K Retirement Matching
Health Benefits that include: Medical, Dental, Vision
Paid Training (We Pay You to Learn on the Job)
10 Days of PTO, 6 Paid Holidays
State of the art facility includes a full court basketball/event center that is available to employees and their families or friends
NEXSTAR Company - Training and coaching
Work Hard, Play Hard! Motivated team players who like to have fun
Work/Life Balance
Community Focus
Office Support
WHY WE NEED YOU
Because we offer top of the line products and services, we need top of the line Customer Experience Representatives who genuinely care about the customer and look at this opportunity as not just a job but a career.
THE BIG TASK
You will promote customer satisfaction by converting incoming customer calls into booked service appointments.
KEY SUB TASKS
You will need to learn the call script in order to sound professional and authentic when speaking with our customers.
Participate in training so that you grow and develop as a professional.
Maintain and update our customer database with complete and accurate information. Maintain communication with dispatch and your manager.
Job Type: Full-time
Salary: $13.00 - $18.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Supplemental pay types:
Bonus pay
Ability to commute/relocate:
Wilder, KY 41076: Reliably commute or planning to relocate before starting work (Preferred)
Education:
High school or equivalent (Preferred)
Work Location: One location

Job Summary

JOB TYPE

Full Time

INDUSTRY

Elementary & Secondary Education

SALARY

$37k-46k (estimate)

POST DATE

02/22/2024

EXPIRATION DATE

08/06/2024

WEBSITE

jollybasketball.com

HEADQUARTERS

DALLAS, TX

SIZE

50 - 100

TYPE

Private

CEO

CAROL JOHNSON

REVENUE

$10M - $50M

INDUSTRY

Elementary & Secondary Education

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The job skills required for Customer Experience Representative include Planning, Customer Satisfaction, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Experience Representative positions, which can be used as a reference in future career path planning. As a Customer Experience Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Representative. You can explore the career advancement for a Customer Experience Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Experience Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Experience Representative job description and responsibilities

Collaborated with various team members across departments to problem solve and exceed customer expectations.

02/09/2022: Asheville, NC

Customer experience representative also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

03/04/2022: Augusta, GA

Customer experience representative document their exchanges with clients, often using customer relationship management software.

02/20/2022: Atlantic City, NJ

They generally need to know how to create and update tickets and how to search for customer records.

12/25/2021: New Bedford, MA

Customer service representative listen to or read about customer problems and suggest solutions.

02/09/2022: Allentown, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Experience Representative jobs

Customer service representatives must have distinct personalities.

02/05/2022: Norwich, CT

Most customer service representative jobs require candidates to complete on-the-job training.

02/13/2022: Burlington, VT

Customer service representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.

02/15/2022: Appleton, WI

The person needs to know when to ask for referrals or reviews from customers.

01/29/2022: Winston Salem, NC

Customer experience representative must be patient and polite, especially when dealing with difficult or angry customers.

12/27/2021: Baltimore, MD

Step 3: View the best colleges and universities for Customer Experience Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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