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44 Guest Services Representative Jobs in Charlotte, NC

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U S National Whitewater Center
Charlotte, NC | Full Time
$36k-58k (estimate)
1 Day Ago
Jones Lang LaSalle SAS
Charlotte, NC | Full Time
$32k-41k (estimate)
4 Days Ago
Novant Health
Novant Health
Charlotte, NC | Full Time
$44k-55k (estimate)
2 Days Ago
QuintEvents
Charlotte, NC | Full Time
$28k-37k (estimate)
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QuintEvents
Charlotte, NC | Full Time
$28k-37k (estimate)
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Sandpiper Property Mgt
Charlotte, NC | Full Time
$39k-57k (estimate)
4 Months Ago
Sandpiper Property Mgt
Charlotte, NC | Full Time
$39k-56k (estimate)
1 Month Ago
Sandpiper Property Mgt
Charlotte, NC | Full Time
$39k-56k (estimate)
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Nothing Bundt Cakes
Charlotte, NC | Full Time
$27k-36k (estimate)
1 Month Ago
Carmel Management, LLC
Charlotte, NC | Full Time
$27k-36k (estimate)
6 Months Ago
Maya Hotels
Charlotte, NC | Part Time
$26k-35k (estimate)
3 Months Ago
Sharonview Standard Brand
Charlotte, NC | Full Time
$33k-39k (estimate)
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SECU
Charlotte, NC | Full Time
$32k-39k (estimate)
6 Days Ago
Stratascale An Shi Company
Charlotte, NC | Full Time
$120k-165k (estimate)
7 Days Ago
ARI
Charlotte, NC | Full Time
$50k-66k (estimate)
1 Week Ago
Ari Imperial Marketing, Inc.
Charlotte, NC | Full Time
$51k-66k (estimate)
1 Week Ago
SCENTAIR TECHNOLOGIES LLC
CHARLOTTE, NC | Full Time
$37k-45k (estimate)
3 Weeks Ago
SCENTAIR TECHNOLOGIES LLC
CHARLOTTE, NC | Full Time
$37k-45k (estimate)
3 Weeks Ago
ScentAir
Charlotte, NC | Full Time
$37k-45k (estimate)
3 Weeks Ago
ScentAir
Charlotte, NC | Full Time
$37k-45k (estimate)
3 Weeks Ago
Bchex, a BIB Company
Charlotte, NC | Full Time
$40k-51k (estimate)
1 Month Ago
Tepper Sports & Entertainment
Charlotte, NC | Full Time
$66k-90k (estimate)
1 Month Ago
Tepper Sports & Entertainment
Charlotte, NC | Full Time
$66k-90k (estimate)
1 Month Ago
Stratascale
Charlotte, NC | Full Time
$157k-211k (estimate)
3 Months Ago
Charlotte Community Health Clinic
Charlotte, NC | Part Time
$40k-53k (estimate)
4 Months Ago
Ameriprise Financial
Charlotte, NC | Full Time
$48k-59k (estimate)
4 Months Ago
Guest Services Representative
Apply
$32k-41k (estimate)
Full Time 4 Days Ago
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Jones Lang LaSalle SAS is Hiring a Guest Services Representative Near Charlotte, NC

**About JLL**

Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table!

JOB DUTIES

* Courteously greet all tenants and visitors to the reception desk

* Signing in all authorized visitors according to the policies, rules and regulations established by building management and/or tenants, ensuring all guests have been authorized to enter

* Contact tenants in courteous and professional manner when a guest is not pre-registered, in accordance with all building SOPs

* Provide excellent service to all guests arriving at the building

* Answer and respond to tenant phone calls and e-mails for assistance throughout the day

* Provide guidance and information as requested from tenants and visitors to the building

* Ensure familiarity with building management and security protocol, directing any issues to the appropriately designated management

* Develop and maintain professional relationships with key employee and tenant contacts at the property and proactively investigate all events occurring or hosted by the property

* Maintain service alert awareness and report any security issues to the designated security and/or management parties

* Ensure work and reception areas are neat and orderly with all personal items stowed away (eating and drinking not allowed at work areas)

* Avoid all building gossip and negative conversations

* Foster a positive and professional work environment at all times

* Any additional duties as assigned

SKILLS AND APTITUDES

* Professional demeanor and appearance

* Positive and engaging personality in all work situations

* Outstanding people skills

* Ability to be flexible and adaptable

* Strong organizational skills and ability to multi-task

* Excellent oral and written communication skills

* Ability to think quickly and efficiently when confronted with a client request

* Self-starter, motivated, takes initiative, and anticipates needs of others

* Computer literacy, specifically MS Office applications and Internet

* Ability to stand for extended periods of time, unless physician-recommended accommodation has been granted

EDUCATION AND EXPERIENCE

* High school diploma or equivalent

* Minimum of 1 year experience in high-end hospitality, luxury retail, fine dining or related field

**What you can expect from us**

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We cant wait to see where your ambitions take you at JLL. Apply today!

***JLL Privacy Notice***

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy .

This position may require you to be fully vaccinated against COVID-19. If required, youll be asked to provide proof that youre fully vaccinated upon your start date. Youre considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at AccomodationRequest@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

locationCharlotte, NC

Job Summary

JOB TYPE

Full Time

SALARY

$32k-41k (estimate)

POST DATE

06/25/2024

EXPIRATION DATE

07/10/2024

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The following is the career advancement route for Guest Services Representative positions, which can be used as a reference in future career path planning. As a Guest Services Representative, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative. You can explore the career advancement for a Guest Services Representative below and select your interested title to get hiring information.

QuintEvents
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Other
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If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Services Representative job description and responsibilities

Accepts payment, makes change and presents departing guest checkout statements.

02/11/2022: Biloxi, MS

Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.

03/07/2022: Wichita Falls, TX

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/26/2022: Little Rock, AR

Verifying guest details upon arrival and allocating guest rooms.

03/17/2022: Lorain, OH

The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.

01/03/2022: Boulder, CO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Services Representative jobs

The Guest Services Representative will ensure the guests have a great experience.

01/27/2022: New York, NY

A guest service representative generally needs to have excellent communication skills.

12/31/2021: Lafayette, LA

Listen, understand and take action.

01/18/2022: Chico, CA

Measure and analyse customer feedback.

02/22/2022: Canton, OH

They also do greetings upon arrival of the guest and making them feel welcomed

02/17/2022: Santa Maria, CA

Step 3: View the best colleges and universities for Guest Services Representative.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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