Jones Optical is Hiring an Optical Technician/Front Desk Receptionist Near Champaign, IL
Job Description
Job Description
We are seeking to hire a full time, talented Optical Technician/Front Desk Receptionist to join our team. If you're hard-working and dedicated, this is a perfect place to grow your career. This is the opportunity you've been looking for. Work schedule is Monday, Tuesday, Thursday, Friday and 4 hours Saturday. Saturday has a pay bonus of an extra 2 hours paid. Salary will be commensurate with experience. Responsibilities
Responsible for working at the front desk checking in patients and making appointments
Anticipate and handle patient requests and satisfy their needs to create a welcome environment
Provide top quality customer service
Work to ensure that the schedule is booked according to office goals
Verify insurance eligibility and bill insurances
Answer phone inquiries, direct calls, and provide basic information
Be the start of a good experience for our patients in the office on phone and in person
Train to pretest patients .
Qualifications
High School Diploma required.
2 years of previous customer service experience
Work well and communicate well with patients and coworkers.
Work ethic to continue to meet and surpass office goals