Full Time | Ambulatory Healthcare Services1 Week Ago
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Jordan-Young Institute Orthopaedic Surgery & Sports Medicine is Hiring a DME Assistant Near Virginia, VA
DescriptionWHO WE AREThe Jordan-Young Institute, an Aligned Orthopedic Partners Company, is a prominent multi-subspecialty orthopedic and spine private practice in Virginia Beach, Virginia seeking a full-time DME Assistant. Our patient satisfaction rating is outstanding and continuously monitored. We strive to hire people who are committed to doing their best. We’ve built a team that others can be proud to be a part of and this is how we consistently maintain high employee morale and due to our continuous growth. What You Will Do
Greet patients in a prompt, courteous, and professional manner
Perform the sizing, fitting, patient education, and distribution of DME items in accordance with physician orders.
Educates the patient on the proper care and usage of the DME items.
Responsible for the completion and communication of patient agreement forms
Responsible for the completion, communication, and collection of patient financial obligation
Maintain compliant and comprehensive documentation for all DME distributed
Responsible for DME inventory management including tracking, ordering, stocking, and organization
Communicate suggestions for DME product, operational efficiency, and patient experience improvements to the DME Coordinator
Performs functions required for prior authorization, eligibility, and verification of DME products
Responsible for directing and monitoring the operations of Durable Medical Supplies (DME) so that the goals of the company are consistently and successfully achieved. Ensuring the effective performance of the company
Qualifications
Understanding of DME equipment: type, sizing, and purpose
General understanding of anatomy, pathology, and biomechanics
Patient Experience Focused
Skilled Multi-tasker
Experience in a clinical setting, with at least 1 year of employment experience as a DME Assistant.
Dedication to patient satisfaction and teamwork with excellent public relations and customer service skills. Demonstrates a positive attitude and professional demeanor.
Is dependable and flexible; takes initiative and follows through.
Excellent problem-solving skills, with knowledge of anatomy and medical terminology, and basic insurance knowledge.
EMR experience required, preferably Epic.
Physical Demands
Frequent bending, stooping, carrying lifting up to 20 lbs.
Use of computer – keyboard, telephone, scanner, copier
Education
High school or equivalent (Required)
Degree or College course work in Kinesiology preferred
What We OfferWe strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. EQUAL OPPORTUNITY EMPLOYERThe Jordan Young Institute, an Aligned Orthopedic Partners Company, is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.