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**Position Title:** Customer Relations Specialist
**Location:** Raleigh-Durham, North Carolina
**Reports to:** Pharmacy ManagerYou can apply for positions
**Position Summary:** Assists pharmacy staff with customer service aspects, such as ringing up a sale, answering phone calls, and keeping the pharmacy clean and appropriately stocked
**Essential Functions:**
1. Completes customer sales transactions
2. Stocks shelves
3. Sweeps floors
4. Remove trash and ensures no PHI is present
5. Compiles and sorts documents, such as invoices and checks, substantiating business transactions
6. Other duties as assigned by management for the smooth running of the pharmacy
**Qualifications:**
1. Education and/or Training: High school diploma or equivalent.
2. Professional Experience: None. Preferably one year experience as a retail clerk.
3. Licenses/Certifications: None. May attend periodic in-service or training classes as designated by management.
4. Specialized Skills: Ability to read and write and perform basic mathematical calculations.
* **Language skills:**
i. Ability to read and to recognize similarities and differences between words and between series of numbers
ii. Ability to print and speak concise sentences; read and comprehend instructions, short correspondence and memos
iii. Ability to write correspondence.
* **Math Skills:**
i. Ability to add and subtract and to multiply and divide
ii. Ability to perform these operations using units of U.S. currency.
Reasoning Skills: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
5. Technical Skills:
* Basic math skills
* Computer skills: Ability to use cash registers, credit card machine and other appropriate facility machinery.
6. Applicants must be able to pass a drug test and background investigation prior to employment.
7. Physical and Mental Requirements:
* **Physical Activities:**
While performing the duties of this job, the workforce member is regularly required to stand; use hands to finger, handle or feel; and talk and hear.
The workforce member must occasionally lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision and ability to adjust focus.
The physical demands described here are representative of those that must be met by a workforce member to successfully perform the essential functions of this job
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
* **Mental Activities:** Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Full Time
$31k-39k (estimate)
08/22/2024
09/08/2024
josefspharmacy.com
Raleigh, NC
<25
Retail
The following is the career advancement route for Customer Relations Specialist positions, which can be used as a reference in future career path planning. As a Customer Relations Specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Relations Specialist. You can explore the career advancement for a Customer Relations Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Relations Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Relations Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Relations Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Relations Specialist jobs
They’re also known for soft skills such as Communication skills, Computer skills, and Customer-service skills.
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Validate and qualify new customers before referring to the appropriate sales manager.
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Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.
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Measure and analyze customer feedback.
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Delivered exceptional levels of customer satisfaction through excellent sales service.
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Step 3: View the best colleges and universities for Customer Relations Specialist.