1 Insurance Customer Service Representative Job in Trophy Club, TX
Josh House Ins Group is Hiring an Insurance Customer Service Representative Near Trophy Club, TX
Job Description
Josh House Ins Group has been a standout in the insurance industry since its inception in August 2012. As an Award-Winning Allstate agency, we take pride in our high performance and recognition as the Best in Company in Texas. Our agency fosters a supportive and inclusive culture, with a great crew of people dedicated to growth and expansion. We value independence, flexibility, and a passion for helping others, offering opportunities for remote work based on experience.
We are currently seeking an Entry-Level Insurance Customer Service Representative to join our team. This full-time position offers a competitive salary ranging from $15 to $18 per hour, depending on experience. Licensed candidates will have additional commission opportunities through cross-selling and upselling, allowing for even greater earning potential.
Join our team and embark on a rewarding career in the insurance industry. Apply today to become part of our supportive and growth-oriented environment where your contributions are valued and recognized.
Benefits
Paid Time Off (PTO)
Evenings Off
Licensing Assistance
Work-Life Balance
Weekends Off
Holidays Off
Professional Development
Professional Work Environment
Team Building Activities
Equipment Provided
Paid Sick Leave
Supplemental Insurance
Personal Workspace
Monday - Thursday (8:30am - 5:30pm) Work Schedule
Friday (8:30am - 5pm) Work Schedule
Responsibilities
- Provide comprehensive insurance education and guidance.
- Maintain accurate and up-to-date client records.
- Prepare and issue insurance documents promptly and accurately.
- Ensure policy changes are processed accurately and in compliance with regulations.
- Conducts timely follow-up communication with clients to address inquiries and concerns.
- Identify opportunities to upsell additional products to existing clients.
- Implement retention strategies to foster loyalty and satisfaction.
Requirements
- Licensing Requirements:
- You will be required to obtain a Property and Casualty License (if not already licensed).
- Preferred candidate would already have their license but we have a reimbursement program available for getting your license.
- Bilingual in Spanish would be a bonus!
- Meticulous attention to detail in all tasks and responsibilities.
- Comfortable navigating and using basic computer programs.
- Works effectively with colleagues to achieve team goals and objectives.
- Clear and effective communication skills, both written and verbal.
- Demonstrates professionalism and respect in all interactions within the office environment.
Job Summary
Full Time
$62k-84k (estimate)
05/02/2024
07/12/2024
The job skills required for Insurance Customer Service Representative include Customer Service, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be an Insurance Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Insurance Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative. You can explore the career advancement for an Insurance Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming an Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Insurance Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Insurance Customer Service Representative job description and responsibilities
An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.
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Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.
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Completes customer’s transactional requests as provided by caller.
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Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.
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Document their exchanges with clients, often using customer relationship management software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Insurance Customer Service Representative jobs
Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.
03/08/2022: Portland, OR
An Insurance Customer Service Representative should have a good memory to remember details and data.
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They must be able to cope with a fast-paced work environment.
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Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.
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Should have the willingness to provide assistance.
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Step 3: View the best colleges and universities for Insurance Customer Service Representative.
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