At Journal Technologies, we believe our technology can be a force for good in the world ensuring the proper and efficient functioning of some of the most foundational aspects of society - the courts and justice system.

We create and implement enterprise software that supports the administration of justice, currently in the United States, Canada, and Australia. While our eSeries product suite enables governments and their employees to deliver continued foundational court processes, our R&D focuses on leveraging emerging possibilities with technology to improve access and efficiency.

Headquartered in Los Angeles, Journal Technologies is a long-time, wholly-owned subsidiary of Daily Journal Corporation (NASDAQ: DJCO). We also have a major office in Logan, Utah, a team in Melbourne, Australia, and a growing number of remote staff across North America and the world.

Under our next generation of leadership, we're implementing a new vision for the company that prioritizes building an extraordinary workplace with empowered people at the heart of our business. Great people want to collaborate with great people, and we are actively looking for smart, motivated people who care deeply about the work they do.

We are seeking a motivated Senior Cloud Operations Engineer with a passion for cloud administration, automation and product support. The Senior Cloud Operations Engineer will be part of a team tasked with preparing, deploying and maintaining cloud resources and applications for JTI's SaaS platform on a daily basis. This isn’t a conventional 9-to position. We’re looking for a true go-getter willing to work with a team of CloudOps technicians who routinely perform their duties before, during and after normal business hours. Our team values positivity, effective communication, and outstanding teamwork, so a collaborative spirit is essential.

Key Responsibilities:

• Assist with managing and improving the full lifecycle of Journal Tech SaaS products running on IaaS/PaaS providers such as AWS.
• Help design and improve existing product packaging, installation, upgrades, management and administration scripts and utilities
• Deploy and configure infrastructure monitoring solutions.
• Manage cryptographic certificates
• Work with other software engineers, database engineers, SRE, and product managers to help ensure our SaaS products meet customer SLA requirements.
• Work with other DevSecOps personnel to identify and resolve insecure systems
• Be available for after- hour Cloud Operations rotations.

Nice to Haves:

• Experience with deployment and configuration management across 10 AWS accounts.
• Experience with a development language (ex. Ruby, Python, Go, Java)
• Experience with CI/CD pipelines such as GitHub Actions or Circle CI.
• Experience with Vault.
• Experience with Kubernetes
• Experience with networking concepts (VPN, IP tables, AWS networking best practices, etc)
• Experience with compliance frameworks such as CJIS, SOC2.

Qualifications / Requirements

• 5 years Linux service administration (systemd, Iptables, etc), shell (bash, ssh, etc.) and troubleshooting (curl, tcpdump, ps, top, swap, memory, cpu usage, kernel logs, etc).
• 3 years AWS administration and monitoring (EC2, S3, RDS, VPC, ALB, DNS/Route53, GovCloud, EKS, ECS, CloudWatch, Cloud Trail, etc).
• 3 years Docker and related container technologies.
• 3 years dealing with certificate management (ssh keys, certs, TLS, CA, PKI, etc).
• 3 years direct experience with configuration management tools (ex. Ansible, Puppet, Chef)
• 3 years working with web-based applications, especially Java based.
• 3 years working with web servers such as NGINX and Apache as reverse proxies, load balancers and application hosts.
• 2 years working with IaC cloud automation tools such as Terraform, Packer, AWS Cloud Formation, etc
• Bachelor’s degree in Computer Science or equivalent industry experience.

The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties; additional responsibilities may be assigned.

Why Journal Technologies?

Visit www.journaltech.com/careers for more information, but highlights include:

• Competitive compensation based on skills, experience, and years of service.
• Competitive paid time off as well as paid holiday time.
• Annual professional development funds - $1,500 USD annual per employee.
• Book subscriptions with an extensive library in each office for personal and professional growth.
• Flexible working hours which you can coordinate with your supervisor.
• Ability for employees to work from a remote location (e.g., home) or office.
• Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees.
• Travel opportunities between Journal Technology offices and with clients.
• We provide technology that matters in the world, and we're a stable employer comprised of quality people, with a commitment to investing in our people.

Equal Opportunity/Affirmative Action Employer: Employment at Journal Technologies is based solely upon the qualifications of the individual applicant, regardless of race (including traits historically associated with race, such as hair texture and protective hairstyles), ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws. This policy applies to all personnel actions and decisions, including recruiting, hiring, discipline, training, transfers, compensation, benefits, promotions and terminations, leaves of absence, benefits, and other terms and conditions of employment.