JPMC Candidate Experience page is Hiring a Product Manager - Real Time Payments - Vice President Near Jersey, NJ
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in real time payments, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Offering 24/7 availability combined with never-before-seen speed and transparency, real-time payments are at the forefront of a digital payments revolution in the U.S. JP Morgan Chase has established a leadership position in building out the nation’s first instant payments system, US Real-Time Payments (RTP). We are working to expand our real-time payments channel enablement, commercialization, and grow the product in collaboration with the FedNow Service and The Clearing House.
Job responsibilities
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Key contributor and navigator to the development, implementation, and coordination of real-time payments product initiatives, programs, and strategic roadmap
Develop strong partnerships with cross functional teams and stakeholders across the organization and the globe including product, technology, operations, legal, risk, compliance and audit
Own the end to end execution of projects and priorities according to plan, while solving problems and issues that arise
Engage internal and external partners/clients in order to fully understand the needs and priorities of the industry, clients, and the firm
Lead conversations with Sales and Product Sales Specialists to develop commercialization strategy and manage the pipeline of prospective clients for both RTP and Request for Payment (RfP)
Plan and execute communications/campaigns working with Change Readiness, Ready-to-Launch, and other Line of Business partners
Represent JP Morgan in RTP industry events; Enable additional channels for RTP
Required qualifications, capabilities, and skills
5 years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Minimum 5 years in banking with proven understanding of the payments business. Faster Payments exposure a strong plus
Bachelor's Degree
A self-starter that can work independently and deliver results
Proven ability to build strong, cohesive partnerships with internal and external stakeholders, working effectively in a matrix organization
Strategic thinking and problem solving abilities
Strong written and verbal communication skills, including ability to convey complex ideas simply
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization
Strong project management abilities, including the ability to juggle multiple deliverables simultaneously