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3 Associate II, Investment Middle Office Services - Client Operations Jobs in Boston, MA

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JPMorgan Chase
Boston, MA | Full Time
$97k-134k (estimate)
4 Months Ago
JPMorgan Chase
Boston, MA | Full Time
$97k-134k (estimate)
4 Months Ago
Associate II, Investment Middle Office Services - Client Operations
JPMorgan Chase Boston, MA
$97k-134k (estimate)
Full Time | Banking 4 Months Ago
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JPMorgan Chase is Hiring an Associate II, Investment Middle Office Services - Client Operations Near Boston, MA

Job Description

Are you a strategic thinker who is passionate about delivering exceptional support for Clients in Investment Middle Office Services (IMOS), Investment Book of Record (IBOR) and Trade Services, then this is the role for you.

As an Associate II in Investment Middle Office Services - Client Operations, your key responsibility will be to provide premier service delivery and ensure the accurate and timely delivery of the investment operations to our end clients. You will deal with all stages of the lifecycle for each product, from broker matching to management of the client’s custodial network, lifecycle events, ensuring timely settlement of trades and cash, management of claims and overdrafts, client/regulatory reporting and input into the production of our Investment Book of Record delivery (IBOR).

Ultimately, your key responsibility within the IMOS team will be to provide premier service delivery and ensure the accurate and timely delivery of the investment operations to our end clients.

Job Responsibilities

  • Be a point of contact within the Global/Regional IMOS team for a client, or clients, and internal partners to build strong relationships in order to support key interactions and continued premier service delivery
  • Take ownership and/or oversight of the various components of the daily operational activities essential to the construction and delivery of middle office services
  • Be a communication source for escalation of issues, service updates, and progress updates for the Client or across internal partners.
  • Seek opportunities and take ownership of initiatives to improve service levels and improved efficiency for J.P. Morgan and the Client
  • Build solid and interactive internal relationships with our global operations partners, client service and other products, including Front Office, Performance & Risk, and Compliance teams
  • Have the ability to work cross functionally with technology, service, product and other operations teams to manage the entire IBOR service delivery
  • Provide oversight and ownership of the IBOR, Reconciliations and transaction lifecycle management

Required Qualifications, Capabilities and Skills

  • Excellent client facing skills & communication style, comfortable dealing with key clients
  • Understanding of investment Operations, Trade Services, IBOR, Recon.
  • Attested track record of successfully working to deadlines, with accountability and responsibility for independent workload
  • Excellent problem solving skills to identify, understand and address operational and technical issues
  • Strong communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including senior business executives
  • Ability to be flexible, follow and meet tight deadlines, organize and prioritize work and meet the clients expectations
  • Self-starter with ability to learn quickly

Preferred Qualifications, Capabilities and Skills

  • Reconciliation experience strongly preferred

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$97k-134k (estimate)

POST DATE

02/29/2024

EXPIRATION DATE

07/27/2024

WEBSITE

jpmorganchase.com

HEADQUARTERS

MCKINNEY, TX

SIZE

>50,000

FOUNDED

1968

REVENUE

>$50B

INDUSTRY

Banking

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About JPMorgan Chase

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and... affirmative action employer Disability/Veteran. More
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