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If you’re a leader that is passionate about client service and support you’ve found the right team.
As a Client Service Manager in Payments, you will be responsible to manage a team of North America and LATAM Access Support, Client Training and Chase Connect employees. You will manage a team that provides high quality technical support to clients who use JPM Access and Chase Connect platform focusing on platform support, highly complex issues and inquiries, client escalations and data analysis. You will be required to maintain extensive cross-organizational reporting, executive communications and interactions with business partners at all levels. Your responsibilities also include assisting clients with various levels of inquiries, delivering product training, incident response management and escalation support.
Job Responsibilities
Required qualifications, skills, and capabilities
Preferred qualifications, skills, and capabilities
Work Schedule
This position is not eligible for H1B or sponsorship
Full Time
Banking
$53k-69k (estimate)
06/13/2024
08/12/2024
jpmorganchase.com
MCKINNEY, TX
>50,000
1968
>$50B
Banking
For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and... affirmative action employer Disability/Veteran.
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