Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

Join our Controls team in Consumer & Community Banking (CCB), the firm's largest Line of Business. This role in Shared Services – Compliance Risk Assessment (CRA) Team. As a CRA Team member, you will play a critical role in supporting the execution of Firmwide CRAs. There are 4 main phases to CRA execution: Program Liaison, Applicability Tagging, Data Quality and LOB Assessment. Being a firmwide program provides a rare opportunity to engage with all lines of business/Corporate Functions across the firm, with a focus on ensuring appropriate alignment of controls and issues to applicable Laws, Rules and Regulations within the Compliance and Operational Risk Evaluation (CORE) system. This role requires excellent attention to detail, communication, collaboration and partnership skills as you will be regularly engaging with a large range of stakeholders (i.e., Control Mangers, Business Partners, CCOR, Audit, etc.). This role offers the opportunity to develop and enhance consistency across CCB regarding the regulatory control environment.

You'll be part of a dynamic team which supports CCB in serving millions of consumers and small businesses, with the potential for career growth and skill development in a market-leading company.

Job Responsibilities:

• Support driving a proactive risk and control culture that leverages proven evaluation strategies, sound change management protocols
• Help drive strategic vision of program and ensure data quality, adherence to applicable SLAs and data analysis/preparation for executive level annual assessment activities
• Support collection, aggregation, reporting and analysis of CORE and ELA data
• Review and analyze program related data to support business-related programs and strategies; Understand and assess common themes
• Identify opportunities for process improvements and ability to communicate feedback to management while driving efficiencies
• Develop management, stakeholder, or regulator presentations
• Maintain flexibility and be able to adapt to a consistently changing business environment; be able to quickly and effectively assess impacts and capitalize on change

Required Qualifications, Skills and Capabilities:

• Detail oriented, strong organizational, strong analytical and multi-tasking skills
• Strong critical thinking skills with ability to provide actionable resolutions
• Team player with the ability to work productively within a group, with strong collaborative qualities and a positive demeanor
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, TEAMS)
• Bachelor’s degree, or equivalent job experience
• Flexible in nature with the ability to thrive in a very fast-paced and changing team environment

Preferred qualifications, skills and capabilities

• 5 years of financial service experience in controls, audit, risk management, or compliance preferred
• Subject matter expertise in Consumer Compliance