JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its JPMorgan Chase & Co brands. JPMorgan Chase & Co.is committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which include choices such as fully paid parental leave time, health care insurance and retirement benefits.

Commercial Banking serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities - lending, treasury services, investment banking, and asset management - to meet our clients' domestic and international financial needs.

The Credit Support Specialist (CSS) is the owner of credit related data in all of the systems that Dealer Commercial Services (DCS) utilize including iCRD Credit Proposal and Party Central. The data that the CSS owns drives accurate exposure reporting, capital allocation, and customer profitability reporting among others. The CSS is responsible for accurately setting up customers and their related facilities during client on boarding as well as ongoing maintenance.

Job responsibilities:

• Initiate credit facility proposals in iCRD for new facilities, existing facilities and data maintenance.
• Populate facility and obligor data as necessary prior to routing proposals for approval
• Attach supporting documents to iCRD proposal.
• Update iCRD proposal as needed prior to release based on changes during negotiation. Finalize dates in proposal.
• Route proposal for approval.
• Complete iCRD proposals for release; store items in Dealworks as needed.
• Ensure credit requests, queries, and issues sent to the team are actioned accurately and timely in accordance with stated procedures and policies
• Communicate to partners such as Treasury Management Officer / Sales Associate that facility is available.
• Ability to quickly interpret credit approval requirements in relation to JPMC Risk Policies and consistently apply the requirements within daily activities.
• Manage credit data in Party Central (credit family structures, credit transfers, coverage roles).
• Execute data remediation projects.
• Monitor various data quality reports for accuracy and timely correction of errors.

Required qualifications, capabilities, and skills:

• Minimum of 4 years professional experience in loan/product operations or a credit/lending environment.
• General experience with related credit systems such as iCRD Proposals, Party Central, Aurora, iCRD Desktop. To include an aptitude to quickly learn and understand relevant systems and applications including upstream/downstream linkages.
• Good understanding of credit loan products (revolving lines of credit, term loans, commercial cards, etc.) and operating exposures (ACH, Intra-day limits, etc.).
• General knowledge of financial exposure and ability to understand simple to moderate customer structures.
• Ability to build and maintain excellent partnerships and relationships throughout the CB, CCB including Credit Underwriters, Credit Risk, Wholesale Lending Services and Middle Office Credit Support groups, etc.
• Good verbal, written and organizational skills.
• Ability to work in a team based environment consisting of assigned markets and national cross coverage. Build engagement and trust with members of a virtual team (partners in other office locations)
• Work independently, escalating as needed.
• Demonstrate Excellent Judgement, Initiative, Ownership, and Accountability.
• Set high standards for personal performance.
• Risk Control mindset with strong attention to detail.
• Strong problem solving skills to get to the root cause of issues and resolve them.
• Self-starter able to prioritize key tasks effectively.