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Enablement and Service Product -Payments - Senior Product Associate
$111k-137k (estimate)
Full Time | Banking 2 Months Ago
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JPMorgan Chase is Hiring an Enablement and Service Product -Payments - Senior Product Associate Near Plano, TX

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Enablement and Service Product Domain within the Acquiring, Payments and Rails business, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
  • Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
  • Considers and plans for upstream and downstream implications of new product features on the overall product experience
  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
  • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
  • Writes the requirements, epics, and user stories to support product development 
  • Establishes thought leadership and client-centric vision for product capabilities
  • Interfaces with sales, sales support, marketing and operations partners to understand and enhance the client experience
  • Partners with commercialization teams to socialize and promote product offerings
  • Structures and presents reporting and updates to senior management
Required qualifications, capabilities, and skills
  • 3 years of experience or equivalent expertise in product management or a relevant domain area
  • Proficient knowledge of the product development life cycle
  • Experience in product life cycle activities including discovery and requirements definition
  • Developing knowledge of data analytics and data literacy
  • Proven ability to drive and deliver a successful product roadmap
  • Strong organizational skills to plan, organize and schedule technology resources
  • Experience with technical concepts, Agile practices and working with technical staff as needed
  • Strong communication and presentation skills
Preferred qualifications, capabilities, and skills
  • Bachelor's degree (MBA preferred) in computer science, business, or related field
  • Strong payments experience including servicing, acquiring, processing or issuing with first-hand experience at processor or acquiring bank
  • Strong understanding of the payments process and payments landscape (merchants, brands, acquirers, gateways, third party providers, etc.)
  • Process improvement and client journey mapping
  • Ability to build strong, cohesive partnerships with internal and external stakeholders and working effectively in a matrix organization

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$111k-137k (estimate)

POST DATE

04/04/2024

EXPIRATION DATE

08/05/2024

WEBSITE

jpmorganchase.com

HEADQUARTERS

MCKINNEY, TX

SIZE

>50,000

FOUNDED

1968

REVENUE

>$50B

INDUSTRY

Banking

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About JPMorgan Chase

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and... affirmative action employer Disability/Veteran. More
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