J.P. Morgan Payments is seeking an experienced communicator to help elevate messaging and storytelling across one of the most innovative and exciting areas in financial services. You will bring a creative approach to communications, balanced with an analytical mindset to lead our internal editorial strategy, including newsletters, townhalls and other business-wide communications/events. Working with business leaders, communications teammates (internal and external) and partners, you will source and produce stories highlighting the business for our intranet and will be responsible for a weekly newsletter that is the single source of information for the entire global business. You will need to operate at the highest strategic levels, and deploy strong editorial judgement while executing at the most tactical levels to deliver excellent and cohesive messaging - with the goal of building awareness and a stronger culture.You must be able to prioritize, influence and work effectively in a matrixed environment, as this role requires close collaboration with senior product leaders, product marketing teams, legal, PR, media, compliance, sales, and other business functions. This role will report into the head of Internal Communications, Payments and work closely with the Global Head of Communications, Payments.Job Responsibilities: Develop editorial strategy to highlight business success, spotlight our people and celebrate our culture, including Diversity, Equity & Inclusion, Career Development and Recognition initiatives. Source and write multiple articles per week for the intranet and produce a weekly newsletter Develop an editorial calendar and lead bi-weekly editorial meetings with partners Convey information in a clear, consistent voice Identify and track key performance metrics to report on results Manage communications projects/initiatives from beginning to end Partner with global CIB Internal Communications colleagues to understand goals and assist in implementing communications tactics Help ensure effective communications globally, as needed, in coordination with Corporate Communications and regional communicatorsRequired Qualifications, Capabilities and Skills: Minimum of seven years recent experience in Marketing & Communications field or journalist, preferably in Corporate Communications Superior grammatical skills; strong editing skills; web knowledge/digital savvy Proven ability to lead, influence, and interact with multiple stakeholders Excellent organizational skills with the ability to multitask and prioritize high volume, high priority initiatives Commitment to maintaining the firm's high standards related to risk, compliance and the Code of Conduct High level of independence, energy and integrity, demonstrates respect for a diversity of opinions and styles, and accepts accountability and responsibility Flexibility to work outside of normal business hours depending on business needsPreferred Qualifications, Capabilities and Skills: BA/BS degree in Communications, Marketing or Journalism preferred Solid understanding of the financial services industry Strong knowledge of corporate internal and employee communications strategies, best practices, implementation and execution Expertise in Word, Excel and PowerPoint. Additional software skills (Adobe, Acrobat Professional, Photoshop, HTML) a plus