We are a dynamic and entrepreneurial team, we collaborate, we encourage bold ideas, we deliver world class experience for our customers. As part of The J.P. Morgan Wealth Management Workplace strategies organization, you will build and lead mission-critical processes, develop data-backed approaches, and design solutions to support the build out of a new J.P. Morgan Wealth Management acquisition channel formed to coincide with the launch of the JPMC Workplace solutions, a new B2B2C offering. This team provide critical insights and shapes product direction, ensure cross-functional alignment of goals, and is responsible for quality at scale design and execution of key initiatives. Job SummaryThe J.P. Morgan Wealth Management - Product & Experience - Executive Director will have the opportunity to build out new products & capabilities while also reinvigorating and re-examining established products and processes. You see the big picture and what needs to be done, but more importantly why it is important and how it all fits together. You are a strategic thinker, an outstanding relationship builder, execution-oriented, and a change agent. You understand and frame issues to make decisions, simplify complex problems, and remove obstacles. You guide seamless and near flawless product management and execution to meet the needs of a fast-paced organization. Our ideal candidate has experience in design, product management, and product execution related to wealth management prospect, client, advisor, and service experience. They have a passion and proven acumen and experience process design excellence, product management, communication, and change management. You have experience and enjoy managing and developing top talent to assist in realizing our vision.Job responsibilities Manage and develop a matrixed organization of product managers to deliver the experience required within the time frame and budget desired Influence and persuade partners in outside business units on best way to achieve the best outcomes across multiple roadmaps to reach desired outcomes Lead the product strategy and development lifecycle by owning and writing detailed requirements with dedicated staff in key product verticals that capture functional, design, and control/regulatory features across the prospect, client, advisor, and service experience Build out a multi-year product roadmap and translate product strategy into actionable deliverables across JPMWM and CCB products Proactively analyze data and conduct discovery sessions to uncover insights that guide business value and impact including competitor reviews, market trends, customer demand, and user behavior. Generate ideas for continuous improvement to promote engagement, improve outcomes, guide efficiency and scale, and increase collaboration across multiple scrum teams in different business units Leverage data-driven experimentation and measurement frameworks to ensure key results are on track Set and manage business/ user expectations and day to day interaction; guide consensus and accountability across all functions; lead project planning, weekly meetings, and presentations as needed Serve as a liaison with other product owners and scrum teams across lines of business and across product structures to ensure goals and requirements are communicated and understood by stakeholders Required qualifications, capabilities, and skills 10 years of experience recruiting, managing, and developing top talent in product management, project management, or process engineering roles 10 years of experience working in product management and/or program management roles to deliver client & advisor facing digital products and experiences 10 years of experience in financial services, preferably with experience in wealth management, B2B2C organizations, or leading execution of closely related strategic or transformational change Experience developing project plans covering multiple product and cross-functional teams (product, technology, design, operations, legal/risk/compliance, etc.) Experience driving delivery in a large-scale organization across multiple stakeholders and multiple scrum-teams with complex dependency management Experience delivering problem statements, user personas, process documentation, use cases/high-level requirements and supporting user experience design/prototyping Agile delivery experience (preferably with knowledge of JIRA, JQL and Confluence) Adept at influencing peers with diverse points of view and building consensus Structured thinker and effective communicator with excellent written communication skills Preferred qualifications, capabilities, and skills Highly self-motivated with ability to remain composed under pressure and excel during periods of ambiguity Comfortable with ambiguity, ability to act independently, demonstrate leadership and take initiative but work equally well within a dynamic and fast paced team environment