Global Know Your Customer Quality Assurance (KYC QA) organization is seeking a highly talented Vice President expert specializing in global Anti-Money Laundering (AML) and Know Your Customer (KYC) to lead Know Your Customer Quality Assurance operations and lead a team of talented team members. This role is also providing Business Support to the Global Know Your Customer Quality Assurance Operations leader with a focus on building out Business Health Metrics (KPIs), operational processes, controls, and identifying opportunities to enhance the end-to-end testing program. Know Your Customer Quality Assurance team is an independent control function that performs postproduction testing of completed Know Your Customer records across the globe supporting all Lines of Business. This function provides valuable feedback to the Lines of Business highlighting material error trends and thematic issues to help improve risk management in the business. Your mission is to provide leadership and supervision of Know Your Customer Quality Assurance testers and manage the day-to-day operations of the testing cycle. Here is where you can excel by utilizing your coaching and mentoring skills by driving the team to attain performance goals and provide valuable feedback to our global stakeholders.Stakeholder engagement is a critical component of the role with regular dialogue and continuous feedback loop with key stakeholders including the delivery of monthly reporting of issues, trends and successes. Therefore, every day, you'll be building lasting relationships by partnering with cross-functional teams across the globe.All Applicants are required to be located in the following states: Columbus, OH - Charlotte, NC - Newark, DEJob Responsibilities: Managing a team of strong Know Your Customer subject matter experts by providing coaching and guidance and identifying training and learning objectives for the team. Motivate individual and team performance, develop top talent and identify succession plan. Build and maintain strong relationships with key Asset and Wealth Management stakeholders in both EMEA and globally. Support the Know Your Customer Quality Assurance Global Operations lead in driving and implementing Global testing strategy with a focus on continuous improvement and efficiency. Define, develop and implement actionable Global Business Health metrics (KPI's) Enforce a dynamic control/ compliance environment and continually mitigate risk in business processRequired Qualifications, Capabilities, and Skills: Minimum of 5 years of AML/Know Your Customer Compliance, Audit or Operations management experience. Experience of managing and supporting a high impact team and Excellent verbal and written communication skills. Strong clients focus and relationship building skills with the ability to listen well and influence others Ability to work under pressure, prioritize multiple assignments, and bring tasks to complete closure A self-starter who is organized and consistently meets deliverables Comfortable leading an initiative or playing a support role on the broader team Strong data analytic skillsets. Ability to perform analysis on multiple data sets, summarize and document actionable next steps.