As the Marketing Manager you are responsible for leading and developing a team of 8-10 direct reports in campaign execution and creative development of credit card portfolio marketing campaigns. 

In this role you will be responsible for leading and developing a team of Campaign Managers that designs and executes successful marketing campaigns on behalf of our business partners via multiple marketing channels. You will manage the strategic and executional goals for the card organization related to existing customer marketing. Interact and partner with other teams across MG&I and Performance Marketing to drive efficiencies in the executional processes to achieve our key OKRs around improving cycle time, capacity, cost to serve, and quality. Your focus with each campaign will be to utilize your interpersonal skills to coordinate with operational groups across the partners, and stakeholders of the Card Services teams to ensure that resources are aligned to the top priorities.

Job responsibilities

• Responsible for oversight of multiple campaigns of varying complexity across all delivery channels (email, direct mail, digital) in support of credit card marketing initiatives. 
• Partner with a variety of cross-functional stakeholders and business areas to coordinate the end-to-end execution of marketing campaigns. 
• Own the requirements, timelines, deliverables, and approvals for campaign documentation for your team. 
• Work in a regulated industry with an understanding of the risks and controls functions and their impacts on marketing campaign management

Ideal candidates would be able to do the following:

• Lead and function effectively in a matrix organization
• Be results-oriented with strong attention to detail and problem-solving skills 
• Possess strong business and marketing acumen with an ability to identify business opportunities, deliver results, and adjust plans as appropriate
• Demonstrate they are customer-obsessed by understanding the customer experience
• Have a proven ability to operate in a process-oriented environment, adhere to risk/control, procedure and process expectations, while appropriately delivering what’s best for the customer
• Have experience managing large diverse teams

Required qualifications, capabilities, and skills

• 5 years marketing execution, project coordination or similar experience
• Strong leadership, communication, team facilitation and organizational skills
• Ability to work cross-functionally while motivating, influencing, and leading others
• Possess an understanding of core marketing channels: Digital, Email, Direct Mail