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Payments & Commerce Solutions - Commercialization - Product Solutions Manager - Vice President
$108k-149k (estimate)
Full Time | Banking 7 Days Ago
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JPMorgan Chase is Hiring a Payments & Commerce Solutions - Commercialization - Product Solutions Manager - Vice President Near Tampa, FL

Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients’ needs.
As a Product Solutions Manager in Latin America Payments & Commerce Solutions - Commercialization, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams. 
Job responsibilities
  • Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
  • Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
  • Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
  • Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
  • Grow the product P&L, driving new business opportunities
  • Deliver and maintain high quality internal product material and marketing collateral
  • Work closely with the other Latam Product Managers, Product Solutions Specialists (PSS) and Sales teams across all regions to understand global client’s needs, changes in industry landscape and provide integrated solutions
  • Deliver and/or coordinate product training and knowledge transfer sessions
  • Support incident management and associated follow-ups/reporting
Required qualifications, capabilities, and skills
  • 5 years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
  • Extensive experience working in a sales cycle and engaging with clients on a regular basis
  • Experience modifying preconfigured solutions to meet complex problems
  • Demonstrated prior experience working in a highly matrixed and complex organization 
  • Advanced problem solving and critical thinking capabilities
  • Analytical skills and attention to detail
  • Ability to learn the technical and operational aspects of the clearing products 
  • Team player and capable of building relationships with key business partners
  • Strong organization and problem-solving skills
  • Proactive self-starter, takes ownership of initiatives from the start; sees through to completion
  • Fluent in English and Spanish
Preferred qualifications, capabilities, and skills
  • Fluent in Portuguese 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$108k-149k (estimate)

POST DATE

06/22/2024

EXPIRATION DATE

08/21/2024

WEBSITE

jpmorganchase.com

HEADQUARTERS

MCKINNEY, TX

SIZE

>50,000

FOUNDED

1968

REVENUE

>$50B

INDUSTRY

Banking

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About JPMorgan Chase

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and... affirmative action employer Disability/Veteran. More
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