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Join a team where you will have direct responsibility for managing a team of Client Services Specialists that are responsible for a portfolio of large Latin America corporate or financial institution clients via transactional inquiries.
As a Client Service Manager, you will be directly responsible for the day to day operations, client service delivery and management as well as oversight of key controls. Key responsibilities include understanding the products which the client utilizes and how to service inquiries that may arise, identifying opportunities that will improve servicing clients, driving performance against performance metrics as well as driving the appropriate risk focus with the front-line staff. You will manage the team to meet financial goals as well as overall business objectives while partnering globally with the regions where the business operations are located. You will ensure high quality client service and will be directly responsible for addressing escalations from both internal partners and external clients. The role requires extensive cross-organizational reporting, executive communications and interactions with business partners at all levels.
Required qualifications, capabilities and skills:
Required qualifications, capabilities, and skills:
Preferred qualifications, capabilities and skills:
Full Time
Banking
$53k-69k (estimate)
05/12/2024
07/11/2024
jpmorganchase.com
MCKINNEY, TX
>50,000
1968
>$50B
Banking
For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and... affirmative action employer Disability/Veteran.
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