Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.

As a Product Delivery Associate in Digital Content Management, you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.

Job responsibilities

• Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies
• Contributes to change management activities across functional partners and documents adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Documents blockers and impediments to aid with dependency management and resource availability
• Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines
• Enters and manages customer-facing content in the AEM (Adobe Experience Manager) content management system based on approved content requirements documentation
• Drives automation and content intake/delivery process efficiencies
• Documents job aids and process flows

Required qualifications, capabilities, and skills

• 2 years of experience or equivalent expertise in product management, project management, or a relevant domain area
• Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area
• Exposure to operational management and change readiness workstreams
• Basic understanding of HTML, CSS and XML
• Experience with Atlassian JIRA, Confluence applications

Preferred qualifications, capabilities, and skills

• Emerging knowledge of product release and deployment processes
• Usability, information architecture or content and design experience
• Knowledge of ADA standards/conformance