You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

Job Summary

As a Product Manager in Secure Commerce, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the launch of products, gather crucial feedback, and provide top-tier client experiences. With a good commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

In this role you will be responsible for the full product development lifecycle, defining and shipping a product that is offered to the >170M Amazon Prime US customers among a growing list of business partners. Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Define the vision and strategy for product initiatives and features 
• Partner closely with Technology, Design, and Analytics teams to lead product development efforts. 
• Define features and communicate requirements to engineering in clearly written documentation 
• Monitor against plans for future, identify and scope implementation paths for needed enhancements, and create remediation plans when needed. 
• Manage executive stakeholder relationships and regularly communicate updates on the product strategy, progress and performance. 
• Manage product backlog, production support, issue & defect resolution, and prioritization 
• Collaborate with a team of cross-functional partners to improve risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required qualifications, capabilities, and skills

• 5 years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Demonstrate ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience in product management for API-based products 
• Passion for understanding customer needs and demonstrated ability to build digital products 
• Ability to think strategically while still being comfortable diving into the details required to improve execution 
• Excellent verbal and written communication 
• Show success in collaborating with cross-functional teams, influencing and driving decisions 
• Demonstrate managing risk and controls

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Bachelors or master’s in computer science, business management, or comparable field of study
• Flexibility to work Eastern Standard Time (EST) hours