As a Product Manager in Digital Channels, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

The Partner Engagement and Customer Ecosystem team is looking for a highly motivated, customer-focused, and proactive Digital Product Manager to help assess and optimize critical customer journeys across mobile and web. Our mission is to make it easy and enjoyable for new and existing customers to explore and enroll in new financial products, onboard those accounts successfully, and engage with other features and benefits that Chase has to offer them. Our team works closely with leaders across digital, technology, UX, and many business stakeholders to help identify and assess potential solutions, outline requirements, and ensure successful delivery of a delightful and performant customer experience. The ideal candidate will be a driven self-starter who is comfortable working in a results-driven, agile environment, and partnering closely with research, design, and technology partners across a highly-matrixed organization to determine and deliver the best path forward for bringing ideas to market.