62 Product Manager - Payments - Senior Associate Jobs in Plano, TX
JPMorgan Chase is Hiring a Product Manager - Payments - Senior Associate Near Plano, TX
The Small & Medium-Sized Business Organization (SMB Payments) is part of global JP Morgan Payments organization and is an innovative leader in serving small and medium-size business clients through banking, payments, and value-added services. We take a client-first approach in developing solutions that help our more than 5 million small business customers across the US and Canada to start, run and grow their businesses. Together, J.P. Morgan and Chase hold the #1 position in payments market share -- both in number of transactions and volume -- processing over 2 trillion in volume and over 50% of eCommerce transactions in the U.S. The SMB Payments team is a group of builders with an entrepreneurial mindset, and we are looking for team members who value collaboration, accountability, inclusivity, customer centricity and innovation.
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Synthesize large amounts of information in order to inform and make decisions quickly, take risks, course-correct and adapt, and constantly iterate on your approach
- Discuss functional details of workflows with key stakeholders with some high level technical information
- 3 years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Aptitude to learn, solve challenging problems and a passion to deliver great user experiences
- High level understanding of customer experience, analytics, and agile methodologies (toolsets such as JIRA, Confluence etc.)
- Energetic and curious self-starter with willingness to learn
- Experience partnering with engineering and design teams in bring products to market
- Experience supporting product launches and supporting the end-to-end product lifecycle for complex/large-scale initiatives, including development of the product roadmaps and initiatives
- Ability to manage tight delivery timelines and demonstrate calmness under pressure
- An obsession with customer experience and product fidelity
- Strong communication capabilities; ability to clearly and succinctly communicate with various stakeholders such as cross-functional teams and senior leadership
- Familiarity with risk mitigation and risk mitigation strategies
Job Summary
Full Time
Banking
$83k-108k (estimate)
06/12/2024
08/25/2024
jpmorganchase.com
MCKINNEY, TX
>50,000
1968
>$50B
Banking
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About JPMorgan Chase
For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and... affirmative action employer Disability/Veteran.
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