Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. An exciting opportunity exists within Risk to utilize your knowledge of Collections Processes to lead the governance and change management activities for Risk Collections Strategies. As a member of Risk Execution and Controls, you'll be responsible for managing various aspects of the Risk Governance Life Cycle, leading the Change Management Process for Risk and responsible for identifying issues and owning them to completion.Preferred Skills BA/BS degree in Business Administration, Finance, Accounting, or related discipline Self-starter ready to make an impact using the disciplines learned through education and work assignments Excellent interpersonal and communication skills necessary to work effectively with all levels of the organization and with geographically distributed teams Ability to work as a team player, develop solutions to complex problems, think outside the box and recommend the best solution Ability to build relationships effectively across the organization Strong execution and organizational skills Ability to prioritize and execute on multiple, simultaneous, complex priorities Highly disciplined, able to make independent decisions and excel in a dynamic, demanding environment Strong PC skills (Excel, Word, PowerPoint) with the ability to quickly learn new applications Lending Operations, Service, or Compliance experience Roles & Responsibilities Review control reports and research exceptions and escalate as needed Incorporate control standards for line of business correction cases Issue identification and determination of potential customer impact and escalation paths Partner with key business team members and stakeholders on an ongoing basis Partner with strategy owners to ensure compliance with change management standards and documentation requirements Intake process Strategy documentation updates Governance package adherence Collection and storage of correction evidence Package monthly results related to controls and strategy implementations Review that all relevant process and control practices are followed Perform engagement with all levels of management as required Organize reporting and status updates to management on a regular basis