Banking Payments, specifically Zelle, Transfers and Quick Deposit, is a motivated, forward thinking team with a singular focus of protecting our customer, while delivering the best possible customer experience. We seek to simplify the ways we do business, transform the user experience, and tirelessly drive toward product excellence. We value controls, simplicity, and consistency in the capabilities and features we deliver.

As a Senior Product Associate in Banking Payments you will be joining a high visibility product team responsible for maintaining a strong controls environment, responding to Audit and Regulatory inquiries, developing and maintaining end-to-end product processes and driving change. You will be working cross-functionally with several partners to deliver on product initiative presentations to drive decision making on areas of opportunity and investment. 

Job Responsibilities

• Communicate Strategic Initiatives to senior leadership team in the Payments organization; including developing executive level presentations on one pagers of product strategy, priorities, and impact
• Define standard business practices that can be adopted by our large and complex organization and lead the execution through completion
• Storytelling through compelling presentations; candidate will help research vague ideas and help transform findings into concise reports that will be reviewed with senior leaders
• Lead strategic initiatives that impact one or more area product groups and be the liaison to connect the work needed across all payment products and support areas
• Collaborate with a wide range of cross-functional teams to evaluate strategy options, synthesize complex information and prepare decks for executive leadership for key initiatives
• Help to drive agility, consistency, and a sound controls environment across the Product Groups and Payments APGS – work through changes within the agility controls organization
• Synthesize product performance in light of competitive dynamics and trends, customer perception and behavior, and transaction patterns in partnership with Analytics
• Partner with Finance for overall budget management, business case development and headcount to ensure we are optimizing value for investments and addressing hiring gaps across all Area Product Groups
• Values, and promotes diversity & inclusion (culture carrier)

Required qualifications, capabilities, and skills:

• Minimum 3 years of investment banking, business management and/or consulting experience 
• Understanding of Product Management methodologies recommended - especially in an Agile environment
• Written and verbal communicator with organizational and presentation skills
• Familiarity with Product Objectives & Key Results and quantifying targets and results
• Experience with stakeholder management
• Microsoft Office suite, especially Excel 
• JIRA and Confluence familiarity 
• Bachelor's degree or equivalent experience