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Job DescriptionAs a Senior Product Design Lead in the Credit Card team, you will take the lead in promoting our business initiatives from research and strategy to final designs. This role offers you the opportunity to lead multi-disciplinary teams, execute high-quality designs, and grow your career in a dynamic and supportive environment. You will be strong partners with senior Product Management and Engineering Leads, developing product and business strategy, which informs prioritization, planning, and decisions across multiple product teams. Job Responsibilities Advocate for the users' perspective when collaborating with Product Managers and Engineers to plan roadmaps, gather requirements, and structure the work Drive creation of new product and business strategy at the intersection of user needs and business goals Lead multiple, parallel teams in the design and re-design of end-to-end experiences across our [Product Line] offerings Communicate expectations within the design team for standards of quality through creative direction and critique Contribute to the creation of visions ('north stars') that make strategy concrete Create strategic design deliverables such as strategy decks, customer journeys, visions of future experiences and evangelize these cross-product 'blueprints' across teams Advance Chase's practice in craft capabilities, internally through mentorship and training, externally through writing and conference presentationsRequired Qualifications, Capabilities and Skills Bachelor's Degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design), certification from credible boot camp or similar accelerated learning program, or equivalent work experience 5 years of experience leading a program of work through full product development cycles in discovery, concepting, prototypes, specifications, and enablement Can direct self and others in both planning and structuring the work, and executing on expected levels of quality Prior work involves leading design teams (with other Designers, UX Researchers, and Content Designers) and cross-functional collaboration with senior Product Managers and Engineering leads Expertise in Interaction Design, and strength in Visual/UI Design or Information Architecture; Intermediate proficiency in adjacent skills such as User Research, UX Writing, Prototyping, and Service Design Strong facilitation skills and experience employing a variety of methods and techniques to run complex design-led workshops Has driven new business thinking and strategy through their user-centered design workPreferred Qualifications, Capabilities and Skills Advocate for Accessibility Guidelines and Inclusive Design practices Comfortable with structuring and planning design work in cross-functional contexts Able to show how their understanding of technical constraints and opportunities informed design solutions; Familiar with HTML, CSS, and JavaScript, frameworks such as React, and mobile UI standards
Full Time
$158k-192k (estimate)
07/01/2024
07/18/2024
jpmorganchase.com
MCKINNEY, TX
>50,000
1968
>$50B
Banking
For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and... affirmative action employer Disability/Veteran.
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