The Customer Acquisition and Marketing Platform (CAMP) team is responsible for creating centralized, consistent shopping and application experiences for all consumer and community banking customers. In this role, working in partnership with our product and tech partners, you will help to create and maintain a standardized library of reusable designs for use across all aspects of the customer shopping and application journey.As the Senior Product Design Lead, you will be leading multi-disciplinary teams across the full range of design practice, from up-front research, insights, and strategy, though to ideation, prototyping, and testing, and to delivery of final designs. You are expected to be a strong partner with senior Product Management and Engineering Leads, and to develop product and business strategy, that informs prioritization, planning, and decisions across multiple product teams.Job Responsibilities Advocate for the users' perspective when collaborating with Product Managers and Engineers to plan roadmaps, gather requirements, and structure the work Lead the creation of new product and business strategy at the intersection of user needs and business goals Lead multiple, parallel teams in the design and re-design of end-to-end experiences across our Account Opening & Activation and Customer Acquisition Marketing Platform offerings Communicate expectations within the design team for standards of quality through creative direction and critique Contribute to the creation of visions ('north stars') that make strategy concrete Create strategic design deliverables such as strategy decks, customer journeys, visions of future experiences and evangelize these cross-product 'blueprints' across teams Advance Chase's practice in craft capabilities, internally through mentorship and training, externally through writing and conference presentationsRequired Qualifications, Capabilities and Skills Bachelor's Degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or 7 or more years of related work experience Can direct self and others in both planning and structuring the work, and executing on expected levels of quality Experience leading a program of work through full product development cycles in discovery, concepting, prototypes, specifications, and enablement Prior work involves leading design teams (with other Designers, UX Researchers, and Content Designers) and cross-functional collaboration with senior Product Managers and Engineering leads Expertise in Interaction Design, and strength in Visual/UI Design or Information Architecture; Intermediate proficiency in adjacent skills such as User Research, UX Writing, Prototyping, and Service Design Expertise in design systems, atomic design principles, Figma, and pattern libraries Strong facilitation skills and experience employing a variety of methods and techniques to run complex design-led workshopsPreferred Qualifications, Capabilities and Skills Advocate for Accessibility Guidelines and Inclusive Design practices Comfortable with structuring and planning design work in cross-functional contexts Able to show how their understanding of technical constraints and opportunities informed design solutions; Familiar with HTML, CSS, and JavaScript, frameworks such as React, and mobile UI standards