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The Customer Acquisition and Marketing Platform (CAMP) team is responsible for creating centralized, consistent shopping and application experiences for all consumer and community banking customers. In this role, working in partnership with our product and tech partners, you will help to create and maintain a standardized library of reusable design elements for use across all aspects of the customer shopping and application journey.Job SummaryAs a Senior Product Designer, Associate you will be a part of the Customer Acquisition and Marketing Platforms team that conceptualize, structure, and detail our user experiences within the context of a broader user journey. You will be working from upfront research and insights through delivery of final designs. Job Responsibilities Design and re-design product experiences across our CAMP (Customer Acquisition and Marketing Platform) offerings Participate in upfront user research to better understand user needs and behaviors, and usability testing to see how your solutions work for users, with the support and guidance of Experience Researchers Advocate for the users' perspective when collaborating with Product Managers and Engineers to plan roadmaps, gather requirements, and structure the work Ideation and prototyping to explore different options, including unexpected, but still workable solutions Diagram the interactivity of the product ecosystem, including omnichannel service and feature interactions, with user flows and wireframes Detailed UI design, built upon our Design System, that brings our solutions to life Present work, connecting design decisions to desired business impactRequired Qualifications, Capabilities and Skills Bachelor's Degree in relevant design discipline (e.g., Interaction Design, Human Computer Interface, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or 5 years work experience in similar fields. Self-directed in both planning and structuring work and executing at expected levels of quality Prior work involves collaboration within design teams (with other designers, UX researchers, and content designers) and cross-functionally with product managers and software engineers Advanced skills in Interaction Design as well as either Visual/UI Design or Information Architecture; Intermediate ability in adjacent skills such as User Research, UX Writing, and Prototyping Able to show how your understanding of technical constraints and opportunities informed your design solutions Comfortable and confident when presenting work to cross-functional Directors Advanced experience in Figma, design systems, atomic design principles, and pattern librariesPreferred Qualifications, Capabilities and Skills Advocate for Accessibility Guidelines and Inclusive Design practices Has shipped multiple successful digital products, demonstrating user and human-centered design approaches Familiar with HTML, CSS, and JavaScript, frameworks such as React, and mobile UI standards Demonstrated understanding of how design connects with broader business value
Full Time
$104k-127k (estimate)
07/01/2024
07/18/2024
jpmorganchase.com
MCKINNEY, TX
>50,000
1968
>$50B
Banking
For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and... affirmative action employer Disability/Veteran.
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