Join a role that's central to our technological resilience, offering a unique opportunity to shape the firm's tech risk strategy and enhance industry compliance. 

As a Tech Risk & Controls Director in Cybersecurity and Technology Controls organization, you will play a pivotal role in shaping and implementing the firm's technology risk management strategy. Leveraging your advanced knowledge and expertise in technology-risk disciplines, you will identify, oversee, and mitigate compliance and operational risks in line with the firm's standards. You will collaborate with various stakeholders, including Product Owners, Business Control Managers, and regulators, to develop and maintain a comprehensive view of the technology risk posture and its impact on the business. Your ability to make calculated decisions, manage large teams, and drive strategic projects will be crucial in ensuring the firm's adherence to regulatory obligations and industry best practices. Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape.

The Strategy and Governance Lead will work under the direction of the Head of CTC Executive Governance and the Head of CTC Business Strategy & Shared Services to lead the development and execution of a comprehensive executive reporting program to keep the JPMC Board and Senior Management informed on critical technology and cybersecurity matters, as well as oversee governance and reporting for Global Technology governance committees and management forums. This role will additionally drive content for CTC-wide strategic planning and execution, ensuring that strategic content is created, available, and effectively communicates the progress and impact of CTC’s strategic priorities to stakeholders at all levels. Strong enterprise risk management remains a key area of focus for the firm, Global Technology, and CTC as it enables the organization to proactively identify, assess, and mitigate risks that could impede overall strategic objectives. Effective risk management and governance enhances senior management decision-making processes, allowing informed decisions that balance risk with opportunity.

Job responsibilities

• Develop and implement technology risk management strategies, policies, and processes to identify, assess, and mitigate risks, and drive strategic projects and initiatives to enhance the firm's technology risk management capabilities, in line with industry best practices and the firm's standards and regulatory requirements
• Identify and escalate emerging and upstream technology risk through execution of the Firm’s management framework tools, including risk event management, reporting, and action plan tracking, and provide expert counsel to stakeholders and constituents regarding their security obligations, facilitating acceptable outcomes
• Establish and maintain strong relationships with internal and external stakeholders, including key cross-functional team leads, regulators, and auditors, to ensure compliance with legal, regulatory, and industry standards
• Manage reporting and governance of overall controls, policies, issue management, and measurements, etc., providing insight to senior leaders into effectiveness of controls and inform governance work
• Drive the day to day execution of governance, reporting and executive content within CTC and Global Technology up through senior management and the Board of Directors
• Coordinate across multiple teams to develop and maintain a standard suite of executive content aligned to key CTC priority areas to support strategic planning and execution efforts
• Collaborate with cross-functional teams to gather, synthesize, and articulate executive content for presentations to senior management, Operating Committee, and the Board of Directors
• Oversee technology governance committees and management forums, enabling review, discussion, and decision of challenges and opportunities across the organization
• Ensure technology control assurance and adherence with applicable firmwide policies, standards, and controls for technology governance and reporting
• Guide strategic planning executive content and ensure alignment with overall CTC and GT strategic priorities and organizational objectives
• Identify gaps and transformation opportunities across the strategy and governance areas of responsibility and prioritize improvements

Required qualifications, capabilities, and skills

• 7 years of experience or equivalent expertise in technology risk management, information security, or a related field, with a focus on managing risk identification, assessment, and mitigation
• Extensive experience in strategic planning and governance within technology, cybersecurity, and/or risk management domains
• Strong ability to craft and deliver executive-level presentations that distill complex technology and cybersecurity topics into clear insights for non-technological business leaders
• Demonstrated expertise in risk management frameworks, industry standards, and regulatory requirements relevant to the financial industry
• Proven ability to lead large teams, manage cross-functional projects, influence executive-level strategic decision-making, and effectively translate technology insights to business strategy in communications with senior executives
• Advanced knowledge and experience leading data security, risk assessment & reporting, and control evaluation, design, and governance, with a track record of implementing effective risk mitigation strategies
• Strategic mindset with strong analytical and problem-solving capabilities
• Ability to execute on a broad vision rather than execution on specific tasks
• Ability to operate on multiple outcomes while maintaining high delivery standards
• Flexible, process-oriented, organized, with excellent analytical and troubleshooting skills
• Technical skills/software such as MS Project, SharePoint, JIRA, Confluence, and Qlik are all are assets