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Transactions Specialist IV / 1st shift / Weekends
JPMorgan Chase Chicago, IL
$67k-92k (estimate)
Full Time | Banking 2 Weeks Ago
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JPMorgan Chase is Hiring a Transactions Specialist IV / 1st shift / Weekends Near Chicago, IL

Do you enjoy working in a production-based environment that allows you to help evaluate and coach front line associates and offers career growth?
As a Transactions Specialist IV in Receivables Operations, you will develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. You will also facilitate growth by refining technology-motivated customer and client experiences that put users first, providing an unparalleled experience.
Job responsibilities
  • Ensure workload is completed as outlined in departmental procedures and policies
  • Understand portfolio and tools used to support client processing requirements
  • Provide training to new and existing employees
  • Interface with other operations departments to research and resolve inquiries
  • Make routine decisions and determining proper courses of action within the limits of standard policies and procedures
  • Participate in evaluations, coaching, and counseling sessions of front line associates
  • Participate on projects aimed at enhancing the customer experience as identified through escalation matters
Required qualifications, capabilities, and skills
  • Remittance Processing experience with proven ability to effectively lead a team 
  • Ability to analyze and comprehend client’s standard operating procedures and instructions
  • Production environment focus around meeting deadlines and quotas
  • Keen sense of quality control and practices
  • Proven ability to lead in a production/operations environment
  • Strong written and verbal communication skills
  • Functional experience with MS Office, including Word, Excel, Access, and PowerPoint
Work Schedule: Friday though Monday; 8am to 6:30pm
Shift differential:10%
This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.
A Government Security Clearance may be required for this position. This includes, but is not limited to:
  • Fingerprints
  • Credit Check
  • Employment History
  • Tax Filing History (possibly)
  • References (possibly)
  • Proof of U.S. Legal Permanent Residence 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$67k-92k (estimate)

POST DATE

06/13/2024

EXPIRATION DATE

08/12/2024

WEBSITE

jpmorganchase.com

HEADQUARTERS

MCKINNEY, TX

SIZE

>50,000

FOUNDED

1968

REVENUE

>$50B

INDUSTRY

Banking

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About JPMorgan Chase

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and... affirmative action employer Disability/Veteran. More
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