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User Experience Design, Vice President - Business Central
$108k-133k (estimate)
Full Time | Banking 2 Months Ago
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JPMorgan Chase is Hiring an User Experience Design, Vice President - Business Central Near Plano, TX

Shape the future of user experience with strategic design initiatives that blend business needs and user insights.

As a Vice President Experience Design in Small Business, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.

Designing for Business Central entails understanding the needs of our Sales organization and learning how to work within the Salesforce design build book

Job responsibilities

  • Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
  • Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
  • Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
  • Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
  • Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels

Required qualifications, capabilities, and skills

  • 5 years of experience or equivalent expertise in user experience design or similar roles
  • Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
  • Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
  • Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
  • Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience

Preferred qualifications, capabilities, and skills

  • Design leadership or managerial experience
  • Experience designing internal tools
  • Design experience within large corporation

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$108k-133k (estimate)

POST DATE

04/19/2024

EXPIRATION DATE

08/21/2024

WEBSITE

jpmorganchase.com

HEADQUARTERS

MCKINNEY, TX

SIZE

>50,000

FOUNDED

1968

REVENUE

>$50B

INDUSTRY

Banking

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About JPMorgan Chase

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and... affirmative action employer Disability/Veteran. More
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