• Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
• Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
• Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
• Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
• Establish a partner communication framework to create awareness and alignment between Digital and Consumer Bank strategic objectives and initiatives.
• Partners closely with CB and Digital Product Owners, Technology Leads, Design Leads and Data Owners to manage product portfolio priorities, capacity, dependencies, risks, and performance metrics.
• Implements agile product development best practices aligned with Consumer Bank Agility Office standards; facilitate adoption of best practices with product teams.
• Aligns product portfolio priorities to strategic business objectives and desired P&L outcomes.
• Ensures product development tools and resources are being used effectively (e.g., Jira).
• Prepares senior management updates including Portfolio Reviews (PR), bi-weekly Product Updates and Executive Management Reports (EMR).
• Supports special projects and executive requests and synthesize complex information in a strategic and compelling way so that the material is effectively communicated to relevant stakeholders.

Required qualifications, capabilities, and skills

• 5 years of experience or equivalent expertise in program management or performance optimization
• Proven ability to manage and implement operational effectiveness initiatives
• Proven ability to operate within the product development life cycle and agile methodologies 
• Proficient in agile product development methodology.
• Proven experience delivering timely, high-quality communications, presentations, and reporting for various stakeholder groups. 
• Attention to detail is a must with continuous focus on design excellence.
• Demonstrated ability in dealing with different stakeholder groups and driving the agenda.
• Excellent relationship-building skills, with ability to establish trust and credibility.
• Advanced level experience in all Microsoft Office tools (Excel, PowerPoint, Teams), Confluence and Jira.
• Must be self-motivated, tenacious, and able to work with high degree of independence.