HAWLEY LANE SHOES – Sales/Retail Associate Position (Part or Full-Time) SERIOUS APPLICANTS ONLY

Hawley Lane Shoes is seeking an accountable and reliable Part or full-time RETAIL ASSOCIATE. The ideal candidate is one who is an energetic, industrious, self-starter and team-player with a positive attitude and no schedule restrictions

The Retail Associate is responsible for providing our customers with exceptional service, assessing, and meeting their individual needs and exceeding their expectations. The associate should aim to always provide each customer with a memorable shopping experience. The individual will serve as an ambassador by representing the company through their exceptional customer interactions and demonstrating excellent product knowledge.

The ideal candidate is one who meets the following requirements/has:

- Bilingual (Spanish & English) a plus

- High energy.

- Is a team player.

- A positive, can-do attitude.

- 2-4 years shoe retail experience, restaurants or customer service environments.

- Enjoys working with people, and has a patient disposition.

- Open availability (no scheduling restrictions).

- Must be able to work weekends.

- Ability to learn and share product knowledge with customers.

- Looking for an opportunity to grow.

- Able to comfortably & smoothly upsell at every opportunity.

- Able to provide a flawless personalized shopping experience.

- Develop long-term personalized professional relationship with clients (like that of a personal shopper).

- Experience working in a high-end/luxury service retail environment (THIS IS A PLUS)

- Maintain a professional appearance.

- Ability to stand and walk for extended periods of time.

- Ability to bend and do light to medium lifting.

Responsibilities:

- Greet customers who enter and leave the establishment.

- Provide commendable customer service to ensure satisfaction.

- Perform basic math functions to process payments.

- Measure and fit customers with suitable footwear and accessories.

- Maintain product knowledge and inform customers about products most suited to their needs.

- Meet and exceed established goals.

- Introduce promotions and opportunities to customers.

- Follow policies and established company protocols.

- Use of Point-Of-Sale systems

- Exercise caution and safety when conducting duties.

- Learn about products and their locations.

- Maintain good communication with colleagues.

- Maintain professional attitude and appearance.

- Foster excellent attitude towards teamwork and be open to constructive feedback.

- Some light, medium, heavy lifting.

- Help with daily inventory needs.

- Work and complete tasks in a timely manner.