The Employment Services Team Leader will be responsible for implementing a training plan and providing ongoing training needs for new Employment Specialists, providing individualized job development and placement services, on-the job training (job coaching) and drop-in employment support services to an assigned caseload. The Team Leader assures activities are responsive to employment outcome goals established by the individual and their team and plays an integral role in assisting individuals with disabilities to successfully maintain community placement. The Team Leader is also expected to support and facilitate the following goals for individuals with disabilities: productivity and reinforcement of appropriate workplace behaviors, social integration, working with Transitioning Youth and building relationships with community stakeholders.
Essential Functions:

• Provide Coordination and Supervision of Employment Specialists
• Provide regular supervision to Employment Specialists
• Facilitate team meetings for ES and monthly ES meetings, as needed
• Coordinate staffing and coverage
• Serve as a ‘super-user’ for the department EHRs, etc. to support the effective use of technology
• Conduct 90-day reviews and annual performance evaluations for all Employment Specialists

Job Development and Placement Services

• Develop relationships with area companies as potential employers of JSSA clients
• Assist in educating potential employers on working with people with disabilities
• Continual research of metropolitan job market to develop potential job leads, specific to individual client’s skill set
• Assist clients in locating and applying for employment opportunities
• Assist client with preparation of cover letter, resume and online applications
• Assist client in preparation for interviews

Job Coaching and Retention

• Provide on the job training
• Advocate for client in job setting
• Teach and encourage the use of self-management skills to further overall independence
• Assist with the implementation of workplace and professional goals
• Review client evaluation to facilitate areas of improvement and foster strengths
• Attend suitable workshops and seminars to enhance abilities of working with people with disabilities
• Attend trainings as required to maintain JSSA’s certifications and licensing with various state agencies
• Remain current with accommodations available for various disabilities

Administrative

• Timely and accurate recordation of clients’ progress via use of CIMS or MyEvolv
• Timely and accurate regulatory reporting to DORS, DDA, DC RSA and other agencies
• Timely and accurate recordation of billable and non-billable activities via CIMS or MyEvolv to ensure an efficient invoicing system
• Client records maintained electronically within regulatory requirements in CIMS or MyEvolv
• Work closely with DORS, DDA, DC RSA and County representatives to ensure a cohesive client management plan and to further relationships with those agencies
• Assist with departmental open houses for prospective clients, market services to private schools etc.
• Performs other duties as required

Minimum Education, Licensure, and Work Experience Required:

• Bachelor’s Degree in Training and Development, Social Work or related field, minimum of five years of experience in the field
• 2 years supervisory experience preferred
• Ability to work with minimum supervision
• Ability to work occasional evening hours, weekends and holidays
• Valid driver license and reliable transportation
• Ability to work in a fast-paced environment and meet rigid deadlines
• Demonstrated organizational and multi-tasking skills
• Outstanding written and oral communication skills
• Proficient computer/database skills/ (Word, Excel, and PowerPoint)
• Excellent customer service skills and professional demeanor
• CESP certification
• Spanish speaking and ASL are a plus

#GC
The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D