Job Requirements for Administrative Assistant / Customer Service Representative :

• Bachelors Degree Required
• US Citizen and able to obtain a security clearance
• Must have valid drivers’ license
• Medical terminology experience preferred

Duties and Responsibilities for Administrative Assistant / Customer Service Representative :

• Organizes and prioritizes information and calls in a call center environment.
• Answers phones and takes messages or fields / answers all routine and non-routine questions.
• Enters applicant and medical data by inputting information into a database.
• Works in cooperation with other staff members to cover phones in the call center to ensure performance standards are met.
• Works independently and within a team on special nonrecurring and ongoing projects to include processing applications.
• Establishes, develops, maintains and updates filing system. Retrieves information from files when needed.
• Prepares outgoing mail in accordance with quality standards.

Benefits / Perks :

• Hands-on experience with government contracting and logistics
• Long-term career potential in government contracting

Culture :

• Fast-paced and friendly work environment
• Team oriented and collaborative atmosphere
• Supportive management takes care of employees

Administrative Assistant / Customer Service

Falls Church, VA

8 : 30 to 5

$18-20 / hr Benefits (Full-Time Salaried Opportunity $45K)Remote (Must Live in the DMV Area)

Last updated : 2024-07-04