Location: Auburn Hills, MI
Description:
AMS Support Analyst (Automotive Telematics/Infotainment)
Location: Auburn Hills, MI (hybrid onsite schedule each week)
Employment Type: Long-Term Contract/Contract to Hire
Role Overview: We are seeking an experienced AMS (Application Management System) Support Analyst to join our leading integrator customer. In this role, you will collaborate with a major automotive client in Detroit, working onsite three days a week in northern Detroit. The primary focus will be on supporting telematics and infotainment applications within the connected vehicle domain.
Responsibilities:

• Quickly analyze and debug issues related to the connected vehicle applications by querying system logs.
• Understand system integration concepts, especially API specifications.
• Create flow diagrams to visualize operational functionality.
• Perform system administration tasks, including certificate management, product version tracking, and upgrade support.
• Any programming background is a plus.

Qualifications:

• Minimum 5 years of experience in a similar role.
• Familiarity with agile/scrum methodology.
• Strong analytical skills and attention to detail.
• Excellent verbal and written communication skills.
• Exposure to the automotive domain, preferably in the area of connected vehicles.
• Ability to develop and maintain technical and user documentation.

AMS (Application Management System) Overview: AMS stands for Application Management Services. It refers to services offered by third-party organizations to assist businesses in managing critical software systems. AMS providers offer IT expertise, allowing companies to avoid relying solely on internal resources for application support. Key aspects of AMS include:

1. Monitoring and Management: AMS providers monitor and manage applications, ensuring seamless support as issues arise.
2. Adoption Assistance: They help companies adopt new applications by installing, configuring, and testing solutions before full deployment.
3. Optimal System Performance: AMS solutions aim to keep systems running optimally, preventing problems through regular software updates and testing.
4. On-Site or Cloud-Based: AMS providers can operate either on-site or in the cloud.

For consideration, please send your qualified resume to
Contact:
This job and many more are available through The Judge Group. Please apply with us today!